Dillard's reviews

Micro management. Very little trust in employees. (Even require all contents of purses to be put in clear plastic bags due to theft) The owners are not connected to the employees, nor do they communicate the proper value of Human Resources - the value of the people who reflect their brand every day. The communication is very one sided - the Dillard's family down. The regional managers instilled fear into the associates. The associates pay was frequently cut, even when economic and local conditions prevented sales growth. The demotivation was a cancer in the organization. It is a shame to see the Dillard name lose market share.

Dillards is a revolving door. The company has high turnover and the moral among the sales staff is low. Management is rarely seen on the sales floor. The walk and the talk of managment is incongruous. Great merchandise, but poor visual presentation.