Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Apr 3, 2022
Recommend
CEO approval
Business Outlook

Pros

This is an absolute horrible company to work for. Google this company. It’s one of the top ten worst companies to work for in the United States (unless you are in the corporate offices in Arkansas.). No big surprise there!

Cons

Where to begin? Let’s start with no benefits for 1+ years. They do provide a health care option but it is ridiculously expensive and has horrible coverage. No paid time off for 1 and 1/2 years. No paid sick time for 1 and 1/2 years. I have heard management say “refuse all requested days off on the monthly schedule. “. No training for new employees. They come and go like it’s a drive thru. Now let’s go to dress code. You must wear dress shoes and stand for 8 hours. Dress shoes are not stand on your feet all day shoes. The company is sooo far behind in tends and what people actually wear in today’s world. This sexist dress code requires men to have very specific work attire while women get away with wearing just about anything. Plan on working every weekend. Just a heads up Sundays you work 6 hours and get NO break. I thought the law required a break after every four hours. Maybe I am wrong ? The hours you work allow for no balance in your life. If you work for Dillards you might as well forget having any social or family life what so ever. Overall it’s just a horribly greedy, uncaring, unfulfilling company. If you look past this review and except the job, you will quickly realize you have sold your soul to the devil.

1.0
Jul 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Easy Entry You don't need to have any skills to get a job here. They will take almost anyone they can get and try to teach you the skills. Good talent leaves since there isn't any growth here.

Cons

Awful Benefits - low 401 (k) match, little vacation, no WFH roles, not great Health Care, only 6 holidays off Management has power hungry dictators who under pay employees, yell and scrutinize employees in front of their teams, rarely give raises (only when absolutely necessary to meet the cost of living), and pretty much get away with whatever they want. My manager literally brought alcohol to other employees on my team in the office where alcohol isn't allowed on the premises. Favoritism is a huge problem, and gender bias towards women. I've never seen any of the Dillard's family who works in the same building. They never go to any yearly events or send any notice of any kind showing they care about the employees. All events that I have attended are really low budget with little to no effort put into them. There is no HR here. There isn't a place to go when your manager mistreats you here. I started with 10+ colleagues, and several of us have been mistreated by our managers in different areas of the company, and some fired for made up reasons by the hiring manager. Although you will be taught some of the skills you need for your job before you start, Dillard's doesn't really have any training available to grow your skills. All college hires are put in a training class and expected to do code related work, regardless of the job they want when they finish. The Hiring Manager then decides what department everyone goes to, regardless of your past experience, major, and skills. For this reason, several people are stuck working in areas and doing jobs unrelated to their interest or skills. The technology here is very antiquated. You will not be able to work with new technology or convince others to do so. This company is run by an older generation for an older generation fan base, and has the mentality if it isn't broke don't fix it. Dillard's doesn't keep up with technology, they patch it and fix it to keep it running as long as possible, like COBOL. COVID-19: When hard times hit you lose your job. Dillard's furloughed hundreds of store employees, and several Corporate employees. When the recession hit several people were also laid off. There is no security in working here, because of poor money management, and the money hungry CEO.

3.0
Jun 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The pay is great. You get access to good clothes at really cheap.

Cons

You constantly stress yourself out to make your sales every day. You get into confrontations with your coworkers at least 3 times a week. Well, if you’re doing your job you are. If you don’t care about making your sales you get along more with everyone.

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