Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
3.0
Nov 13, 2025

Holiday Retail Nightmare

Recommend
CEO approval
Business Outlook

Pros

It was fun to look at merchandise and I liked my coworkers. That's it...

Cons

There was mandatory holiday overtime, 6 days a week with extended store hours. The nonstop Christmas music made it even more exhausting. A major part of the job involved getting customers to sign up for credit cards, which I didn’t enjoy. Employees were required to have a Dillard’s credit card just to use the employee discount.

2.0
Nov 12, 2025

Dillards work

Recommend
CEO approval
Business Outlook

Pros

No micromanagement. You get 20% off of anything at Dillard's.

Cons

No work life balance. Store managers have absolutely no accountability with the way they treat you. You're working with the skeleton Cruise so if you need to call out you don't get paid the first day. They also tend to make you feel bad if you have to call out. Constant talk about you texting your customers having to use your own phone. Constantly trying to have you donate to every other charity.

Viewing 148 - 150 of 8,361 Reviews

Glassdoor has 8,514 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.