Dillard's reviews

2.9

40% would recommend to a friend

(8,361 total reviews)
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Bill Dillard II

47% approve of CEO

38% positive business outlook

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Nov 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Free samples, doing makeup, going to makeup classes company pays for

Cons

Negative coworkers, racist rude customers, micromanaging, no raises

2.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Good base pay for the level of skill needed for Job

Cons

Impossible expectations for employees to hit sales goals. If you don’t you will get fired after different review periods

1.0
Nov 8, 2025
Recommend
CEO approval
Business Outlook

Pros

The money is good, you get to meet a lot of people.

Cons

Dillards doesn’t care about their employees. You can make the company 600,000 in 9 months of work but they won’t give you a raise in your review period. They allow toxic behaviors to fester by not holding anyone accountable so all of the good people who are decent end up leaving the company while the toxic people stay without consequence. Your job is to sell sell sell which wouldn’t be half bad if the customers returns were counted against the whole department instead of the employee who sold the item. The sales quotas are sometimes unreachable and after they complete your review with a $0 raise, what would motivate you to go above and beyond to make the company more money after that?! Everytime you call out sick they retaliate by making you work every saturday with 0weekends off.

Viewing 151 - 153 of 8,361 Reviews

Glassdoor has 8,514 Dillard's reviews submitted anonymously by Dillard's employees. Read employee reviews and ratings on Glassdoor to decide if Dillard's is right for you.