Does Dillard's pay their employees well?

According to anonymously submitted Glassdoor reviews, Dillard's employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Dillard's. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Dillard's?

40% of Dillard's employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dillard's 2.4 out of 5 for work life balance, 2.6 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Dillard's?

Sales Associate (2572) , Retail Sales Associate (336) , ASM (Area Sales Manager) (312) , Beauty Advisor (250) , Business Manager (146) , Sales Specialist (105) , Sales Manager (102) , Selling Business Manager (89) , Cosmetics Counter Manager (84) , Sales (83) , Customer Service Representative (68) , Cosmetics Sales Associate (65) , Manager (58) , Women Shoes Sales Associate (57) , Dock Worker (56)

What are the pros of working at Dillard's according to real employee reviews?

"And Great people that work with your school schedule for those that are part time." ((in 287 reviews)); "The pay is ok and sometimes your coworkers may be nice" ((in 221 reviews)); "Good benefits and will move you around the store to different departments when you prove yourself." ((in 202 reviews)); "STarting pay was good but quickly can change" ((in 140 reviews)); "Speaking specifically for guest services/customer service; flexible scheduling which is great for college students." ((in 88 reviews))

What are the cons of working at Dillard's according to real employee reviews?

"poor management and hard to balance work&life" ((in 895 reviews)); "I once had a good manager and things went smoothly for everyone and our store was thriving." ((in 350 reviews)); "Hours are long and schedules do not come out in time to make appointments or plans" ((in 236 reviews)); "It's difficult to maintain your sales goal and you can get a pay cut..." ((in 170 reviews)); "Everything no work life balance and wants you to force a sale onto a customer and fires you if you don’t" ((in 165 reviews))

What are employees saying about Dillard's layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dillard's layoffs and their outlook for job security at Dillard's in 2026.

What are the top reviewed Dillard's locations?

Little Rock , Houston , Dallas , Atlanta , San Antonio , Austin , Oklahoma City , Fort Worth , Memphis , Tampa , Jacksonville , Saint Louis , Cincinnati , Tulsa , Orlando , Las Vegas , Scottsdale , Arlington , Phoenix , Albuquerque , El Paso , Nashville , Tucson , Kansas City , Louisville , Fayetteville , Gilbert , Charlotte , Norman , Lubbock

Dillard's reviews

2.9

40% would recommend to a friend

(8,359 total reviews)

Bill Dillard II

47% approve of CEO

38% positive business outlook

Ratings by category

3.1

Diversity & inclusion

3.1

Compensation and benefits

2.7

Career opportunities

2.6

Culture & values

2.4

Work/Life balance

2.4

Senior management

Dillard's has an employee rating of 2.9 out of 5 stars, based on 8,359 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dillard's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Jun 23, 2018

Sales Associate enjoyable for the most part.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Great clientele, wonderful store, great merchandise.

Cons

Sales per hour too hard to meet if working certain times or days. Can have the best customer service, perfect attendance, always go above and beyond but still get fired because you didn’t sell enough.

2.0

Dec 3, 2016

Think Twice Before Working For Dillard's

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Depending on your co-workers and manager-of-the-month, selling at Dillard's can be an OK job. If your department's not overstaffed, you can make some decent $ for retail. If you can sell and merchandise, management will leave you alone to run your department. Can be a fun environment, if you end up working with people you like. Flexible schedules.

Cons

Over-staffing of sales floor leads to employees fighting with each other for sales. All pay is based on what you ring up. Employee's raises / pay cuts are strictly based on sales numbers. There are no evaluations of any other aspects of your job. Employees often try to do as little work as possible (other than selling) as there is no penalty for not doing anything but selling. Entry level managers are expected to move at their expense with a few weeks notice to any other store in the chain. Turnover is very high. There is no HR dept to deal with disputes. The company often violates state, and federal employment laws.

3.0

Aug 23, 2016

Sales Associate

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great pay for a retail position. My coworkers were awesome. They were very lenient with breaks. Most of the managers were very nice. Great benefits available.

Cons

Ridiculous sales and credit goals. I watched many hardworking people get fired over this. And then they escort you out in the most embarrassing way. There is also way too much micromanaging going on there.

Viewing 16 - 18 of 8,359 Reviews

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Dillard's

Dillard's reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Sales Associate enjoyable for the most part.

Think Twice Before Working For Dillard's

Sales Associate

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