DocGo reviews

4.2

79% would recommend to a friend

(217 total reviews)
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Lee Bienstock

84% approve of CEO

78% positive business outlook

Reviews by job title

217 reviews

Reviews about "Culture"

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2.0
Aug 16, 2017

Lies lies lies

Recommend
CEO approval
Business Outlook

Pros

....... Okay healthy insurance I guess

Cons

Way too many to list, but let's try anyways, they promise flexibility on scheduling but don't, management always changing, rude and incompetent dispatch, horribly micromanage, promised pay is grossly misleading, policies that just come out of thin air, misleading recruitment promises

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DocGo Response
8y
Thanks for taking the time to review us. I'm sorry you feel your experience so far hasn't been ideal. Because we are a newer and rapidly growing company, changes do take place in response to feedback to ensure policies are in place that benefit everyone. We always try to go above and beyond with schedule flexibility, allowing employees to choose the schedules and locations that they feel best works with their time. Ambulnz is putting a huge emphasis on communication for employees to understand there are clear lines to voice any concerns or issues. At the end of the day, we want our employees to benefit and grow personally, from their hard work.
2.0
Jun 11, 2017
Recommend
CEO approval
Business Outlook

Pros

-Provides the paid experience necessary to apply for local 911 services.

Cons

- No communication with management. They seem to just make decisions and implement them without prior consulting or communicating with employees. -iPad based PCR's leave a lot to be desired. No chargers in the rigs and dependent on a constant data connection to get anything done. Communication with dispatch based in New York is done through a chat app. -No radios put crew in unnecessary danger when communicating while driving or in an emergent situation. Also no communications redundancy exists with the current iPad system. -Health insurance is overpriced. $280 is a lot to ask for employees making $13/hr -Uniforms are too casual. As professional emergency medical technicians, the causal uniforms reflect negatively on how the public perceive our skills and knowledge. -The name sounds unprofessional. From the general public to the nurse staff at hospitals, people joke about the grammatically incorrect name. -No straight answers from management. We are just as much in the dark about goings on in the company as someone on the outside.

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DocGo Response
9y
Thank you for your feedback. While the business is growing rapidly, management is always available for employees to voice concerns and to get feedback. We put an emphasis on clear lines of communication, and encourage you to reach out to your Station Supervisor or management to discuss your concerns directly. In our company, which is a technologically advanced organization, we’ve replaced two way radios with iPads as our form of communication. As for uniforms, a traditional para military uniform is very effective for crews responding to emergency 911 calls. In the non-emergency world, the traditional attire can be intimidating and scary for the patient. For this reason, we’ve opted for a more casual appearance to reduce anxiety and promote a more “relaxed vibe” in an industry that is generally the opposite of relaxed. Our HR teams work tirelessly to provide employees with the most affordable plans with the best coverage available to protect you and your families. All our EMTs are offered continuous education and training programs to improve their skills and ensure patients are provided only the best of care. Operations are changing, for the better, and we appreciate you riding the tides of change with us. At the end of the day, our goal is the same. We’ll take your feedback and make the company even better. P.S. We like our name.
5.0
Apr 27, 2017
Recommend
CEO approval
Business Outlook

Pros

If you're looking to surround yourself with people who are smart, hard working and innovative this place is for you.

Cons

You will need to work long hours. The intensity and speed of the job is not for everyone. You'll need to come prepared and ready to give it all you got...I mean ALL you got.

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