Is Docusign a good company to work for?

Docusign has an overall rating of 3.6 out of 5, based on over 4,188 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Docusign to a friend and 48% have a positive outlook for the business. The best reviews about Docusign have been left by employees working as Software Engineer(Internship) , Solutions Engineer and Customer Success Manager .

Does Docusign pay their employees well?

According to anonymously submitted Glassdoor reviews, Docusign employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Docusign. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Docusign?

62% of Docusign employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Docusign 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Docusign?

Account Executive (446) , Market Development Representative (MDR) (247) , Market Development Representative (244) , Sales Development Representative (SDR) (152) , Software Engineer (104) , Sales Development Representative (68) , Senior Software Engineer (68) , Sales (63) , Director (43) , Manager (36) , Account Manager (32) , Product Manager (31) , Enterprise Account Executive (30) , Sales Manager (30) , Customer Success Manager (29)

What are the pros of working at Docusign according to real employee reviews?

"Great product with a lot of potential Smart and engaged people" ((in 375 reviews)); "Also work/life balance is good since we account for development/testing/incident" ((in 229 reviews)); "Great leadership and company direction" ((in 135 reviews)); "Smart and Great Teams" ((in 129 reviews)); "Management is great and transparent." ((in 120 reviews))

What are the cons of working at Docusign according to real employee reviews?

"There will be no diversity if you only ever hire people who all pledged the same PWI organizations" ((in 19 reviews)); "Favoritism is high and not a lot of strategic direction." ((in 11 reviews)); "We definitely have a lot of work to do around diversity and inclusion." ((in 4 reviews))

What are employees saying about Docusign layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Docusign layoffs and their outlook for job security at Docusign in 2026.

What are the top reviewed Docusign locations?

Seattle , San Francisco , Chicago , New York , Warrenville , Atlanta , Austin , Washington , Dallas , Los Angeles , Denver , Philadelphia , Boston , San Diego , South San Francisco , Miami , Remote , Arlington , Portland , Orlando , West Seattle , Naperville , Phoenix , Charlotte , Minneapolis , Nashville , Cincinnati , Cleveland , California City , San Jose

Docusign reviews

3.6

62% would recommend to a friend

(590 total reviews)

Allan Thygesen

59% approve of CEO

48% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Culture & values

3.2

Career opportunities

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

590 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Aug 10, 2021

Amazing company to work for!

Account executive - smg

Recommend

CEO approval

Business Outlook

Pros

I love working for DocuSign! DocuSign is constantly growing and for a great reason. I work remotely and the flexibility of WFH is amazing. I work for the Small to Medium Government (SMG) vertical, working with local government and K12 customers. SMG vertical is a very tight knit group and although all of my co-workers and teammates are in different parts across the country, I have grown very close with them. I always feel included. The pay is on par with industry average and you are compensated for overtime with 1.5x pay, which is amazing. As an Account Executive, I put in additional time to make sure I can juggle all of my opportunities efficiently. Very happy that I am able to get compensation for my extra time I put in. It motivates me to work even harder, and I do not mind putting in the additional time. The benefits are great as well. Health insurance is 100% covered. Diversity & Inclusion is a strong motion in DocuSign, which is great to see. Culture - Great culture, everyone is more than happy to help each other when needed. Amazing teamwork, which drives success.

Cons

Quota - DocuSign has experienced tremendous growth, accelerated by COVID in 2020. This led to very tough quotas for 2021, and only a select few Account Executives in SMG are achieving/over-attaining their quota. This is a big concern when only a small percentage of the reps in SMG are hitting their quota. Customer/Technical Support team - Our customer/technical support team are terrible, for a lack of better words. DocuSign needs to hire more competent customer/technical support reps that actually know what they are doing. It is very frustrating as an Account Executive to have to step in and handle customer/technical support due to incompetency.

Docusign Response

4y

Thank you.

5.0

Aug 3, 2021

Great Company

Account executive

Recommend

CEO approval

Business Outlook

Pros

DocuSign is very competitive and offers some nice benefits for its employees. Including Stock and competitive salaries. Gym membership, and great healthcare.

Cons

Internal politics and be rigid, and there are a lot of unspoken rules that can be tough to learn and navigate.

Docusign Response

4y

Thanks for sharing your thoughts and glad you enjoyed the comp, benefits, etc. Thanks for the feedback re challenges navigating.

5.0

Jul 16, 2021

I like it here!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

first off: my team. they are amazing. okay, maybe a bit heavy on the meetings, but what can you do? since we're in the middle of a pandemic, there are no longer water cooler convos, impromptu pow wows, etc. regular small team meetings are usually to check in and check on each other, coupled with some real work stuff. i'm pretty new, but i really feel included already, valued and respected. benefits. there's an array of benefits employees can enjoy - the usual medical stuff, pto, as well as other incentives like for gym memberships, or continuing education. i also particularly like the volunteer matching. culture/management. so far, i am liking the open door policy and that the higher ups are getting the employees' pulse when making big decisions. there are a number of slack channels where employees exchange questions or opinions etc. as i said, i'm fairly new, but i'm already liking what i see.

Cons

the IT response and interface can improve. there is usually no one to talk to (like a real person) to help you with IT stuff. the slack channels are helpful though.

Docusign Response

4y

Thanks for all the detail. These are the types of reviews that really help candidates get a sense of what it's like to work here. Team - check. Benefits - check. Culture/Leadership - check. That's good feedback about IT. You might want to share that with Shanthi Iyer.

Viewing 397 - 399 of 590 Reviews

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Lifecycle Marketing Manager

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