Docusign reviews

3.6

62% would recommend to a friend

(590 total reviews)
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Allan Thygesen

59% approve of CEO

48% positive business outlook

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590 reviews

Reviews about "Compensation"

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5.0
Jun 15, 2016

"You work for DocuSign? I love what you guys do!"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

What powerful brand awareness and the best swag. It didn't take much prompting to make a move to DocuSign. Awesome company culture, great opportunities for whatever direction your career takes you and a very strong company outlook. I truly enjoy working at DocuSign!

Cons

The company is hot! More words of caution. Keep up! Compensation could use some review to make sure we stay competitive in the marketplace.

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Docusign Response
10y
Thanks!
4.0
Jun 15, 2016

Administrative Assistant

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance Competitive Pay Pre-IPO benefits Growing company with numerous opportunities for career growth Health and commuter benefits

Cons

Growing pains Hiring moving faster than scaling can happen Right hand doesn't always match what the left hand is doing Trickle down communication

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Docusign Response
10y
Thanks for your comments. Would love to hear more about right hand vs left hand (need to close that gap!) and trickle down communications. If you feel comfortable, please reach out to me. Ann Poletti
1.0
Feb 18, 2016
Recommend
CEO approval
Business Outlook

Pros

The product is good and continuing to improve.

Cons

Enterprise management is a messy snake pit of politics and incompetence. Less than 5% of enterprise reps are at or over quota in any given year of the last 5. The compensation plan is the worst in the industry, both in structure (incomprehensible) and earnings. It has continued to decline each and every year. DocuSign has had to raise base salaries to $150k and at-plan to $300k + non-recoverable draw for 6 months and 15k-20k stock options just to get anyone to work here during the past year after the previous mass quittings. As you can see by the replies of DocuSign to every slightly critical review on this site, DocuSign cares more about arguing with people than fixing their own problems. This is a churn-and-burn shop. Work-life balance is nonexistent for any rep who gets past 50% of their quota, and in 2015, that was fewer than 1/4 of all reps. Run, run, run to you next interview...DocuSign's executives are. DocuSign has lost their CEO, founder, and Chief Legal officer in just the past few months. The much-advertised IPO is further away than ever with our executives and sales managers (3 gone in 2015) leaving this sinking ship. DocuSign enterprise sales resumes are flooding the market right now.

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Docusign Response
8y
We hope you landed in a great place and wish you well. Sorry to hear your experience was sub-par. I have great faith in Dan Springer our new CEO and Scott Olrich our new CSO/CMO and Joan Burke our new Chief People Officer.. They have brought in a lot of fresh ideas and focus and transparency that has re-energized the team.
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