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Drexel University

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Drexel University reviews

3.9

73% would recommend to a friend

(1,423 total reviews)
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John A. Fry

61% approve of CEO

50% positive business outlook

Drexel University has an employee rating of 3.9 out of 5 stars, based on 1,423 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Drexel University employee rating is in line with the average (within 1 standard deviation) for employers within the Education industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Mar 15, 2019

Be Very Careful-High Turnover and Issues Swept Under the Rug

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some genuinely good people/colleagues Flexible work hours depending on the department you're in Located close to entertainment, restaurants and food trucks Opportunities to be engaged in colleague resource groups 403b retirement matching

Cons

University cares more about making money, than the quality of students Low pay for staff, unless you are able to arrange a back-door deal Benefits are getting worse and worse by the year University focuses on repairs of the campus for students but staff often have terrible working conditions (cockroach-infested bathrooms and areas, unprofessional work spaces) University systems do not communicate with each other/ outdated software Difficult to get things done through central departments-no one picks up their phone or answers emails for support Some departments have extremely arrogant faculty and students There is no consistent culture across campus; very hit or miss Top leaders care more about advancing their own careers than about improving the university Extremely unprofessional management in some areas Issues are not handled properly and are hushed High staff turnover rates

3.0
Jul 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Great new university President, John Fry. Excellent tuition reimbursement program for employees and their dependents. Many employees are truly outstanding members of the Drexel team and really do a great job for students and co-workers (some are not). Great location for those riding public transportation. Excellent benefits package, especially the 403b retirement program. New President decided to close the university between Christmas and New Years day, this was a good idea and makes complete sense. Several new buildings have been completed and more are on the way. The campus is generally looking better everyday. New President is making a real effort to ask for direct input and advice from students, faculty, and staff, no one can say, "They never asked me." Excellent technology support and infrastructure. Shipping and Receiving staff do a great job delivering mail and packages.

Cons

There is no investment in employee training or advancement (except tuition assistance which is great). My department has zero budget for anything except what goes in the classroom. There is no incentive to work harder or better, see below. Raises have no connection to job performance what so ever. As mentioned in other reviews the University chooses a percentage (i.e. 2%, 2.5%, 1.5%) and that's pretty much what you get, give or take 1/2 % point. What this amounts to is a cost of living raise. The problem is the people making the most, over 100K per year, get double the cost of living raise than those making 50K per year. However, the cost of living increased EQUALLY for both parties. This unfair distribution of cola raises increases exponentially each year. Because raises have no connection to merit (Drexel calls them "merit increases") or actual job performance, this cost of living increase should be divided equally among employees (i.e. everyone gets a $2000 raise). Some would argue that persons holding advanced degrees and higher positions deserve to make more money, and I would agree, because they already do! Persons holding advanced degrees and higher positions are paid at least double or triple the annual salary of persons with 4 year college degrees. That is the reward for the higher degree or position, double or triple annual pay. The cost of gas, electric, food, rent, taxes, insurance, and medical care, did not increase more for people with higher degrees or positions. When bills are due they don't ask, "Do you have a Ph.D.? Yes? Okay, that will be 20 % extra then." Bureaucracy, there is a lot of it. Drexel has a chronic, "It's not my job" syndrome. Many employees do not help students or other employees to the degree which they are fully capable. Some employees choose first and foremost to pass the buck and not take personal responsibility for a task or problem. Issues that could be solved with a few minutes work, a couple of phone calls or emails, end up taking days or weeks to resolve due to, "It's not my job" syndrome and "forwarding" the problem to someone else. Below average and truly bad employees are able to keep their jobs and will get the same percentage raise as the best employee at the University.

2.0
Feb 13, 2019

Poor resource management and communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The health insurance is good, there are thriving intellectual communities, and brilliant people who are dedicated to excellence.

Cons

communication is a mess at every level. Upper administration to lower, administrative to academic, deans to department heads, and so on and so forth. Processes are inconsistent and out of date. Many buildings are poorly maintained and unsafe to work in. Resources are scarce, and that has lead to entirely too much work for entirely too few people. It is actively making employees sick. This in combination with no merit raises for three years has led to widespread malaise and a destructive turnover rate.

Viewing 1 - 3 of 1,423 Reviews

Glassdoor has 1,583 Drexel University reviews submitted anonymously by Drexel University employees. Read employee reviews and ratings on Glassdoor to decide if Drexel University is right for you.