Dropbox reviews

3.9

67% would recommend to a friend

(1,623 total reviews)
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Drew Houston

54% approve of CEO

37% positive business outlook

Dropbox has an employee rating of 3.9 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dropbox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
5.0
Oct 11, 2022
Recommend
CEO approval
Business Outlook

Pros

Virtual First is the real deal. It's way more than just "working remote" though. With this model, Dropbox established Core Collaboration Hours - which are 4hr blocks reserved for meetings, outside of that you plan your schedule. This prevents zoom fatigue, and provides time for you to get heads down work done. I can also get a head start in the day and sign off early, or vice versa, knowing I won't have any meetings past a certain point. While Unlimited PTO can be a scam at certain companies - Dropbox really wants you to take it. On top of that, we get an added company-wide PTO day a month just to make sure people are taking time to reset. You also have the option for 'Unplugged PTO' which means they'll temporarily disable your email and slack on your cell phone while you're out. Like I said...they mean it! Our Perks Allowance is also so generous. Knowing that employees would be giving up a lot of the in-office perks, we receive a $7K a year stipend to spend on making our WFH experience exactly what we need it to be. This can be spent on co-working spaces, groceries, exercise equipment, personal travel. I would never give this benefit up just to receive free granola bars and beer at an office again. I have also already taken part in 2 internal leadership development programs in a year. They are serious about retaining their talent and taking care of their employees!

Cons

The Dropbox product suite can still feel a little intimidating to use if you aren't on the technical side of the company

2.0
Apr 10, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits are great. Comprehensive health care and “splurge” items such and the previous Wellness Reimbursement & current Perks Allowance.

Cons

This place will suck your soul dry with no empathy or compassion unless you’re on a large over-staffed EPD team where you can skate by working just a couple of hours a day and still complain. Never ending amount of work to be done. If you take a day off, you’ll have hell to catch up with. The company gives monthly PTO days to counter this 24-7 churn, but the service support teams really need more headcount. Instead, headcount is prioritized for EPD orgs whose work never pays off because the company is constantly switching their strategy. Some PIPPED folks go out months and months of “leave” while they’re secretly searching for another job, and everyone else suffers. The company doesn’t know how to retain talent bc it doesn’t recognize true hard workers and instead promotes through politics.

1.0
Jul 20, 2017

Miserable conditions

Recommend
CEO approval
Business Outlook

Pros

It's a well known company that will look good on your resume when you leave, which you will want to do as soon as you start.

Cons

1) managers have no respect or concern for the welfare of their employees 2) the product is a nightmare - it's coded like something 10 years ago and no one cares - they just want to sell this crap as quickly as possible to as many lemmings as they can find to increase their user count, which they think will drive up the IPO price 3) customer support? are you kidding me? What a nightmare. It's not just that it's impossible to get support - the customer service agents actively share what should be confidential files and information from a user account when that user writes in with a complaint. I have regularly seen protected information shared among staff members 4) you'd better be in the clique or else there is no opportunity for career advancement

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Dropbox Response
8y
Thank you for your feedback. Our teams are continuously working to improve the product and how we support customers. We also take users trust in us very seriously. We have several opportunities to report non-compliant practices. Please find those channels on the Dropboxer Wiki.
Viewing 22 - 24 of 1,623 Reviews

Glassdoor has 1,841 Dropbox reviews submitted anonymously by Dropbox employees. Read employee reviews and ratings on Glassdoor to decide if Dropbox is right for you.