Dropbox reviews

3.9

67% would recommend to a friend

(1,623 total reviews)
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Drew Houston

54% approve of CEO

37% positive business outlook

Dropbox has an employee rating of 3.9 out of 5 stars, based on 1,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dropbox employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

2K reviews
1.0
Dec 13, 2019
Recommend
CEO approval
Business Outlook

Pros

The food is great Flexible work hours Great benefits Lots of time off (unlimited) Generally "startupy" culture despite company size

Cons

So many cons, I don't know where to start. When you interview they sell you the world, but soon after you join you realize just how bad of a decision you've made. Data quality: there is none. I'm honestly shocked at just how bad it really is. No single source of truth for key company KPIs. Each team has their own datasets, their own numbers. Revenue analysts spend more time reconciling differences between numbers than doing real analytics work. Systems: they're all broken, busting at the seams. Hive is down almost every day. Spend many hours wasted daily/weekly because of system reliability issues. Most datasets do not have a point of contact. Its the wild west when you're hunting down something you need. Documentation: Bleak, virtually non-existent. Beyond a summary document for some key analyses, everyone just keeps their own docs to themselves. No universal store or repository of knowledge. Limited knowledge sharing. A/B testing: extremely poor approach and methodology. No single process for all ICs to follow. No A/B testing tool/platform, everything is manual. Results are not scientific. Shocked at how a company this size operates this way. We don't truly understand the revenue impact of most initiatives. Estimations are not only okay, they are encouraged. Intense pressure from Growth leadership to share numbers at any cost to satisfy outlook adjustments. No true A/B testing culture or care for scientific approach to understanding product changes. Morale/Culture: Growth team on a decline long before I started. Team often talks about leaving/regretting joining the Revenue Analytics team. The team was 25 about a year ago, now we're just over 10. Resignations every month. Most of the management team in SF resigned, including senior management and director levels. ICs interviewing on a regular basis. Many good people already left. Growth opportunity: limited opportunities for growth. Several low performing members on the team, their behavior is tolerated. Little motivation to do good work, the rewards are superficial. I haven't learned much here, if anything my career has slowed down.

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Dropbox Response
6y
Thank you for writing a review and sharing your constructive feedback with us! We’re happy to hear that you enjoyed our flexible work hours, benefits, unlimited paid time off, and company culture while you were with us. Regardless, we are sorry to hear you felt there were a lot of negative aspects of working here. If there’s any specific feedback that you’d be willing to share, please feel free to reach out to talent-feedback@dropbox.com Thank you again for sharing your thoughts, and we hope you found a role that aligns with your career aspirations!
1.0
Jul 16, 2017

No new ideas.

Recommend
CEO approval
Business Outlook

Pros

Great food in the Tuck Shop... almost everything else is a bit questionable. Some really dedicated, smart people ... but most have left.

Cons

Culture is based on "what do they do at [insert other tech company name]?" Otherwise they are bereft of new ideas. Execs fleeing regularly.

3.0
Nov 13, 2015

Kick the jerks out and you'll be good!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company that has an amazing product. The workplace, office, benefits were great. Even most of my colleagues were friendly, kind and good to hang out with.

Cons

My boss was a jerk- Plain and simple. He was rude, solo star wannabe and ridiculed me. He'd try to put any blame on me, make me look bad, take credit for my work and keep me out of the loop. Was sad to leave because of the jerk, but life is short and I don't have to endure crap from power tripping bosses anymore. I found something better.

Viewing 19 - 21 of 1,623 Reviews

Glassdoor has 1,841 Dropbox reviews submitted anonymously by Dropbox employees. Read employee reviews and ratings on Glassdoor to decide if Dropbox is right for you.