Is Duluth Trading Company a good company to work for?

Duluth Trading Company has an overall rating of 3.8 out of 5, based on over 421 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 69% of employees would recommend working at Duluth Trading Company to a friend and 49% have a positive outlook for the business. The best reviews about Duluth Trading Company have been left by employees working as Customer Service Representative , Retail Sales Associate and Sales Associate .

Does Duluth Trading Company pay their employees well?

According to anonymously submitted Glassdoor reviews, Duluth Trading Company employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Duluth Trading Company. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Duluth Trading Company?

69% of Duluth Trading Company employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Duluth Trading Company 4.3 out of 5 for work life balance, 4.1 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Duluth Trading Company?

Sales Associate (60) , Retail Sales Associate (49) , Retail Sales Manager (20) , Customer Service Representative (14) , Picker/Packer (11) , Customer Service Representative (CSR) (6) , TSR (6) , Assistant Store Manager (5) , Retail Associate (5) , Store Manager (5) , Assistant Manager (4) , Customer Service Representative/TSR (4) , Seasonal Retail Sales Associate (4) , Seasonal Sales Associate (4) , Store Associate (4)

What are the pros of working at Duluth Trading Company according to real employee reviews?

"Great people and quality products" ((in 38 reviews)); "workers, and good pay" ((in 21 reviews)); "The hours are flexible and most of the customers are nice." ((in 16 reviews)); "My coworkers were great." ((in 15 reviews)); "managers are great and mostly very helpful" ((in 15 reviews))

What are the cons of working at Duluth Trading Company according to real employee reviews?

"No work life balance and upper management was inconsistent in communication and expectations" ((in 7 reviews)); "Some leaders have a dated mentality and are poor at communication." ((in 6 reviews)); "based leadership" ((in 5 reviews)); "Did not get time off when needed." ((in 3 reviews))

What are employees saying about Duluth Trading Company layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Duluth Trading Company layoffs and their outlook for job security at Duluth Trading Company in 2026.

What are the top reviewed Duluth Trading Company locations?

Belleville , Mount Horeb , Kennesaw , Dubuque , Madison , West Valley City , Grandville , Duluth , Portland , Salt Lake City , Manassas , Wixom , Oklahoma City , West Chester , Wichita , Springfield , Adairsville , Sandy , Downers Grove , Hoffman Estates , Independence , Waukesha , Omaha , Cary , Round Rock , Dallas , Friendswood , Minneapolis , Knoxville , Ramsey

Duluth Trading Company reviews

3.8

69% would recommend to a friend

(402 total reviews)

Stephanie Pugliese

87% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (402 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Duluth Trading Company has an employee rating of 3.8 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duluth Trading Company employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

402 reviews

3.0

Jun 13, 2023

Great people, poor pay..

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Co-Workers, positive environment, teamwork, customers were friendly for the most part

Cons

Poor pay for how much work you do

Duluth Trading Company Response

3y

Thank you for sharing your experience – we appreciate the feedback.

2.0

May 12, 2023

Very mediocre retail job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

The discount for employees The snacks and beverages brought in Fellow coworkers are usually nice

Cons

The hours were inconsistent Was asked to arrive 15 minutes prior to shift start and that we could clock in only a few minutes before the shift Pay rate was $15 an hour and for the workload it feels like an unfair wage Inconsistent hours, sometimes you get an 8 hour shift sometimes a 4 hour shift You request a day off and sometimes it’s not approved for some reason even if it’s very urgent Management felt somewhat condescending

Duluth Trading Company Response

3y

Thank you for sharing your experience - please know we’ve forwarded your comment to management. Comments like this help us improve, and we thank you!

2.0

Apr 21, 2023

good job, bad management

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

I enjoyed working here. The hours are flexible and most of the customers are nice. Pay got better after leaving. While expensive the clothes are also comfortable.

Cons

Store manager often talked down to employees, never showed to his job, made most of his female employees uncomfortable by calling them baby or sweetheart in an argument, as well as often singling out certain employees. Horrible store manager.

Duluth Trading Company Response

3y

We’re sorry to hear you’ve had a bad experience. Please send an email to hrdept@duluthtrading.com and let us know how we can do better in the future. We appreciate employees like you and want you to have the best experience possible!

Viewing 49 - 51 of 402 Reviews

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