Duo Security reviews

4.5

95% would recommend to a friend

(187 total reviews)
avatar

Ash Devata

99% approve of CEO

89% positive business outlook

Duo Security has an employee rating of 4.5 out of 5 stars, based on 187 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Duo Security employee rating is 22% above average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

187 reviews
1.0
Aug 30, 2016

Customer Success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Making money. Free cheap food some days (pizza and bagels). Crappy free coffee. Nothing else but this section requires twenty words.

Cons

Fake, inauthentic culture . Undermining coworkers. Incompetent management. Deceitful labor practices. Unknowingly staff drones think its like Silicon Valley. Avoid unless you like working with nasty alcoholics (have keg onsite... to seem "cool").

avatar
Duo Security Response
9y
Thank you for sharing your review. I take all feedback very seriously, and would appreciate you sharing your experiences in confidence with me, as our other systems for anonymous and open dialog (employee engagement surveys, Ask Duo Anything forums, etc.) seem to have failed you. I want Duo to be a great place to work, but also a great place to have been from. I’d like to work together to make any fixes where we can, or personally help to find you the next career move if you haven’t found the right opportunity with us. -- Dug
5.0
Jul 20, 2018
Recommend
CEO approval
Business Outlook

Pros

From the begging of the recruiting process it was clear that Duo was different from other places I have applied. The recruiting staff impressed me with their speed of follow up, willingness to answer all my questions, and setting expectations on how the process would work. Alissa Hebert was a pleasure to work with and made me feel like I was the only person she was recruiting, which I doubt was the case. From there I had great phone interviews with the Director of Corporate Security and Senior Manager of Security Operations. I was pleasantly surprised that both of them reserved at least half of the interview for my questions and concerns. They really wanted to make sure I understood the role and was comfortable with the job. Finally the on-site interviews was a fantastic experience and I left feeling even if I didn't get the job my time onsite was invaluable to my professional growth. The values at Duo are not an afterthought but guiding principles that are baked into everything from the hiring process to the products. It is so refreshing to work with such a diverse, supportive, and talented group of people. I have received more valuable feedback from my peers at Duo then in my previous 15 years of working combined.

Cons

The biggest challenge for me at Duo is the size of the organization. Historically I have worked in small organizations(<50 people) as a consultant and making the leap to being an employee has taken some time to get used to.

avatar
Duo Security Response
7y
Thank you for your kind comments! And, thank you for the reminder that we need to keep front and center in our thinking the human values and democratizing mission that are so fundamental to Duo's success. Steve Mac
5.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

The goal of the company is to take something super complex (security and two-factor authentication) and make it accessible and easy to use by normal people. This North Star vision permeates throughout the entire company and really promotes a culture of empathy and being user-centric. It's never about who's right and who's wrong - it's all about what's best for the user. One of the core values of the company (out of only 3 big ones) is to be Kinder Than Necessary, and it really shows. I've yet to meet someone I actively dislike at Duo. There's a lot of laughter and energy throughout the office. People don't blame each other for things - we work together to solve problems, no matter who caused the trouble. Working on the product actually feels like you're making a difference in other people's lives and the world. Security is extremely important and affects so many aspects of a business. Solving the problem of making security usable is challenging and interesting. Work/life balance is valued heavily and employees are given unlimited vacation time. Managers are very understanding of people needing days off and most people work a 9:30am-5:30pm schedule every day. I've sent an email out late at night or super early in the morning and gotten replies from co-workers telling me, "Thank you! But please go to sleep!" The managers here are also extremely competent and care deeply about helping the employees they're in charge of. All managers here heavily encourage us to think about our career goals and actively help us reach them. Completely honest - this is hands down the best place I've ever worked out of the 5 companies I've been at.

Cons

The company is growing really fast so the culture is changing bit by bit. Each department appears to have a different culture (not necessarily a bad thing). Since the company is growing so fast, physical space (like free conference rooms and places for remote people to come and sit) is a bit tough to find. Duo is trying to find new space as fast as they can as more and more people get placed in the same buildings, hitting the upper bound of how many people should really be in an open office space at the same time.

Viewing 10 - 12 of 187 Reviews

Glassdoor has 222 Duo Security reviews submitted anonymously by Duo Security employees. Read employee reviews and ratings on Glassdoor to decide if Duo Security is right for you.