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EAG Laboratories

Part of Eurofins

Engaged Employer

EAG Laboratories reviews

3.0

43% would recommend to a friend

(220 total reviews)
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Stefan Karnavas

41% approve of CEO

34% positive business outlook

EAG Laboratories has an employee rating of 3.0 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an average working experience there. The EAG Laboratories employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

220 reviews
2.0
Sep 1, 2023
Recommend
CEO approval
Business Outlook

Pros

Somewhat predictable job, people are decent and good humans in general or outside of work. Used to be an industry leader, but even customer satisfaction is seemingly going downhill, with constant complaints. Smart people work here who have achieved difficult things in their academic or industrial careers, so it's neat to be around highly capable people. There are a few very dedicated people. EAG has aspirations to broaden the market scope outside of just semiconductors/electronics. Slowly acquiring more instruments to broaden portfolio.

Cons

Disclaimer: This is more of a 1.5 stars out of 5, flirting with a 2. EAG is managed no better than a lax college fraternity with little desire to get things in order. The literal 'Glassdoor' is found in the offices of many high leaders like VPs: papers are strewn everywhere, cobwebs, documents from 1999 on the floor, and no upkeep. These pictures equal 1,000 words and reflect the culture of the company: documentation and communication are awful and its a mediocre place to work at best. The majority of senior leadership have been with the company a very long time and do not easily see outside perspectives, being resistant to change. When recommendations are made to streamline things like sales account logistics or sample receiving, a response I heard from a manager was "when someone has been doing this job for 20 years, they aren't going to like being told what to do or how they should change doing their jobs." This statement fully goes against the alleged "Growth Mindset" company value. Worse than this, there is no truth in the 'One EAG' motto. Each department is incredibly siloed, managed uniquely, and arguments occur frequently with pricing. It doesn't matter what a fellow colleague is doing, if they disturb the territory of another department, an attitude of "sweep your own floor, not ours, our agenda is the only thing that matters" prevails. This is not a fun place to work. Senior leadership, while eliciting optimism, continued to layoff. "The numbers, the numbers, the numbers" are the ONLY thing emphasized and the purpose of work having any fun to it or meaning besides money is non-existent. Many feel the worst for young, entry level employees with technical degrees. In the name of profit, they are dumped the biggest load of repetitive work and become living examples of Marx's theory of alienation. They fill out the same documents and click similar buttons so that samples can be transferred to the lab, where an analyst can produce data, so that the data is sent to some researcher thousands of miles away, so that he or she can do whatever, so that some tech product will make cell phones less warm in someone's pocket. Work becomes the dullest of the dull with little to no innate definition. During this process, the employee will only be a robot and have no motivation from management to see outside the box of "do the same, same, same in the name of $$$$$." For those looking for a bigger purpose to the work, extreme self-efforts must be made because it won't come from the top. Despite the obsesion with $$$$, When a company is strapped due to economic conditions, of course survival is the first priority. Howewver, the people who make up the organization enable the customers to get their results. If employees have to jump through such hoops and aren't motivated for reasons already mentioned, the customers are the ones who suffer the worst in the end, followed by the company, in a downward spiral. Mental resignation occurs well before physical resignation, so don't wait until people walk out the door to realize the price of a shaky foundation. The good news is there are plenty of capable people here, but it may take a long, long, long time to change.

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EAG Laboratories Response
2y
You have indicated you are a current employee in the Commercial organization. I highly encourage you to reach out to me or your senior Commercial leadership to address your concerns.
2.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Can coast if you want that. Some people who work here do care. Benefits are good enough.

Cons

Poor leadership and company outlook. We lost a bunch of people recently again. Working hard won’t pay off. New people make more than existing employees. Experience isn’t rewarded here. Communication is terrible. Management will bully you if needed. Raises are not enough and promotions are rare and not worth it.

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EAG Laboratories Response
2y
Thank you for your feedback. I like to think that most people give their best at work, however, this is not always the case. There have been several changes recently in the lab and they have been focusing on improving communications. The company outlook has been well communicated for 2023 based on corporate objectives. Unfortunately, this has been a challenging year for many industries, and it did result in the loss of a few jobs. We do believe that working hard pays off. We encourage open communications between employees and their managers to ensure there is alignment on key priorities. While not everyone is going to be satisfied with the amount of their merit increases, we do our best to reflect performance and market conditions. Of course, the budget isn’t unlimited, but the salary adjustments, promotions and increased evening shift differential was definitely a step in the right direction. There may be differences based on positions and responsibilities, but there is no trend in the data that shows newer employees make more than current employees. We try to adjust as best we can despite a very aggressive job market over the last 2 years. I am not aware of anyone being bullied. We have many avenues for employees to reach out to senior leadership and Human Resources to vocalize their concerns. With respect to bonus eligibility, the writer is misguided in terms of our priorities. We do work towards meeting client expectations by being as productive and efficient as we can while maintaining quality and safety.
3.0
Jul 26, 2023
Recommend
CEO approval
Business Outlook

Pros

There's a good work life balance

Cons

Pay is average at BEST.

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EAG Laboratories Response
2y
Thank you for sharing your feedback. We’re glad to hear that you appreciate the work-life balance at EAG Laboratories. We understand your concerns about compensation. We strive to provide competitive salaries and benefits, and we regularly review our compensation packages to ensure they are in line with industry standards. Your feedback is valuable in this process. We also acknowledge your concern about the turnover rate. We’re committed to understanding and addressing the reasons behind this. We believe that open communication is key to improvement, and we appreciate your candid advice. Again, thank you for your feedback. It helps us make EAG Laboratories a better place to work
Viewing 31 - 33 of 220 Reviews

Glassdoor has 233 EAG Laboratories reviews submitted anonymously by EAG Laboratories employees. Read employee reviews and ratings on Glassdoor to decide if EAG Laboratories is right for you.