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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
1.0
Apr 25, 2024

Just Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

PTO is good, If you want to be hands-off, you'll find a lot of like-minded people. I think some of the newer people actually know a thing or two about modern software development and truly want to change the place - I don't think they'll get around the corporate nature of the place, and there's too many bad apples to trust the whole place isn't going to go rotten.

Cons

Just stay away from this place. I'm not convinced anyone actually does their jobs, but they're really good at talking circles around it. The software is archaic and the company really only makes money by acquiring companies, charging more for the same software, and repeating. The Utah office is an eclectic mix of racist (lots of inappropriate jokes), sexist (literally not a single woman in the office, and again, more inappropriate jokes and men joking about their wives and such), and homophobic. If you don't fit the white, cis, straight, male atmosphere (which accounts for the entire office) you'll find yourself in a lot of uncomfy situations. And if you voice concern about any of that, they'll get rid of you. First they'll suggest that maybe you can just be remote and they'll try to work on things, but then the big-boss in corporate will say "No, actually. Just fire them and try to gaslight them into thinking it's a resignation." They use a lot of outdated tech. The laptops suck. They shipped two monitors and a docking hub for said monitors - not only do the monitors look like they come from the early 2000s, they only have HDMI ports and the docking hub only accepts 1 HDMI input. So they can't even give you the proper tech to do your job. That's not to mention they're incapable of getting employees access to the software needed to actually function in their role. It's just red-tape after more red-tape. They're not really interested in building anything new, only maintaining the outdated software they have. And I can't tell you how many times it was expressed to me that the product was a dying product by the people who were tasked with maintaining it. They want to hire new people to swoop in and save the day, but they don't really pay all that well and, as said above, they don't give people the equipment or the autonomy to be able to do that. One of my favorite things: You'll meet with HR and they will say that ECI is a remote-first company. You will work with an entire team who is out-of-state and thus, remote. But they'll still ask you to go into their racist, misogynistic, and homophobic office. Again, if all you want is a paycheck and you don't really care about the quality of your work or even about working hard - you'll probably be fine with this place. Particularly if you're not in the Utah office. Otherwise, you're going to hate it. And if you're queer, not white, or a woman, you'll have a lot of fun navigating the Utah office. (That's sarcasm)

1.0
Mar 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Salary,can work from home,good training

Cons

Managers lie to you. Do not speak directly and chose favorites. HR tried to get me to quit instead of let me do my performance plan. RUN!

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ECI Software Solutions Response
2y
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your compensation and training during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding your interactions with your manager. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
3.0
Jan 15, 2024

Ok place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly work environment, remote work

Cons

Huge gender pay gaps exist for women with the same title and level of experience as male peers. Salary well below market rates for long-term employees--new hires are brought on at much higher rates. Little to no opportunities for growth and advancement for non-leadership positions. Severely lacking in developmental product support.

avatar
ECI Software Solutions Response
2y
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated your many years at ECI. We regret that you have perceived pay discrepancies and limited growth potential within our organization. Each year, we review career paths and compensation to evaluate our competitiveness in the market. We wish we had the opportunity to speak with you about these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
Viewing 31 - 33 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.