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      ECI Software Solutions

      Engaged Employer

      ECI Software Solutions reviews

      3.8

      70% would recommend to a friend

      (419 total reviews)
      avatar

      Trevor Gruenewald

      83% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Work/Life balance

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Career opportunities

      3.7

      Compensation and benefits

      3.6

      Senior management

      ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      419 reviews
      1.0
      May 2, 2016

      Intimidation

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many virtual employees- the lucky ones

      Cons

      Fear & intimidation by Senior Staff to Middle management creating a bunch of "yes" folks. A Private Equity owned division where ECI "overstated" revenue projections and put tremendous pressure of everyone to hit unrealistic numbers. Missed revenue target in 2015 and way behind for 2016. They need to "throw the bums out (Senior Staff). Sales associates are not appreciated and most are very unhappy. If this is on your list of prospective companies, you need to cross them off.

      2.0
      Sep 14, 2014

      ECI Solutions is so-so at best

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you were to work there you will probably really enjoy working with your peers and your manager/managers. At this level there is a lot of compassion and desire to do the very best job for our customers and employees. Although it is high tempo and fast pace company the environment that you work in is relaxed. The dress code is relaxed as well. Customers have been around for a long time in most cases. When you work with them you will find them to be great people.

      Cons

      The company has been owned by investors. The executive team becomes more and more disconnected with the workforce employees as time moves on. Investors and executives reap the benefits of growth and cost cuttings while the rank and file pay the bill. The employees are considered "upgradable" by the executive team. Employees work in a "meritorious" environment, so many employees do not get pay raises. For some employees it is the same year after year. If you are lucky to get a raise, rarely will it be more than 3%, even though we raise customer subscription fees 4% year after year. If you are healthy and don't need to visit the doctor the medical insurance is fine. However if you plan on seeing a doctor bring your checkbook. If you have ongoing medical needs expect a fair portion of your take home pay to go to medical.The company does no do any matching in the 401K that it offers. The program consists of front loading mutual funds. The only way that this makes sense is if someone at the company is getting a kick back.

      2.0
      Dec 31, 2024

      Quiet Firing Is In Full Effect

      Marketing director
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is currently honoring its remote work promise.

      Cons

      Unnecessarily complex processes when working cross-departmentally. Most products are deeply flawed and outdated. Professional services can't seem to execute on implementations. The new CMO has added multiple layers of bureaucracy to the marketing department and is running an aggressive campaign of quiet-firing all pre-existing staff.

      avatar
      ECI Software Solutions Response
      1y
      Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the ability to work remotely. However, we regret that you have encountered challenges with leadership and processes. If you would like to discuss your concerns, we encourage you to contact your HR representative.
      Viewing 28 - 30 of 419 Reviews
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      ReviewsECI Software Solutions reviews

      Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.