Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 38 reviews)); "So far the people I work with are great" ((in 36 reviews)); "Good work life balance for employees" ((in 26 reviews)); "Benefits are good" ((in 16 reviews)); "Decent culture, decent pay, work from home supported." ((in 14 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 10 reviews)); "Bad managers that do not help in a timely manner" ((in 8 reviews)); "I get that it is a business, but whoever approved the plan of offering a discount to customers if they don't take initial training needs to rethink their career." ((in 7 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 7 reviews)); "Easy software or hard software." ((in 5 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

4.0

Jul 21, 2015

Acquisitive

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very sharp people, movers and shakers in the industry, with dedicated support teams and vocal, forward-driving customers. Great alignment to the mission of helping independent dealers compete against the big-box stores.

Cons

The need to support legacy features and technology frequently outweighs the need to move forward in user interface and mobile development. Unless something has changed significantly. ECi has acquired many of its competitors, and only a few products can attain flagship status.

3.0

Oct 20, 2014

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and a great work life balance.

Cons

Do not match 401K, which was a big bummer. Did not know this until I was hired.

4.0

Dec 9, 2013

Opportunity to see the result of your efforts

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule with a company-wide emphasis on work life balance. Not a clock in, clock out type of place. Management works to retain and promote/ reward high performing employees. Management is receptive to new ideas and can help you take them to the next level. High exposure to Directors, VP's and C-level executives. Pay is average for average employees, market for high performers. Above average benefits plan offered to all ECi employees. Take advantage of working with the latest tools and technology here.

Cons

ECi's number one priority is taking care of its customers so ECi's customer support employees are at times required to work during times other companies may be closed (after normal business hours, weekends, holidays). This mostly applies only to those employees in support positions who keep our products up and running during those times. Another thing that can be seen as a pro or a con is team members within an ECi department can be spread across the country and communication and interaction within a remote team can be difficult for some people.

Viewing 352 - 354 of 419 Reviews

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Jobs at ECI Software Solutions

Implementation Consultant

Remote

View job

Implementation Consultant

Remote

View job

Implementation Consultant I

Remote

View job

Product Marketing Manager