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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
4.0
Oct 19, 2016
Recommend
CEO approval
Business Outlook

Pros

- freedom to contribute - flexibility (in many jobs, but not all) to telecommute and/or have flexible hours, as long as you're getting the job done - autonomy (I haven't had a micro-manager yet) - MOST customers are awesome to work with - my teammates are awesome

Cons

- compensation seems low for the industry (but, not necessarily a CON when weighed with flexibility) - some seasoned employees seem to behave as though it's the new hire's job to ASK rather than it being their professional responsibility to be introspective that perhaps there's an area of improvement - in the context of the previous bullet, valuable knowledge and expertise is largely undocumented, thus the loss of an employee (regardless of the circumstances) often impacts customers negatively while those who remain figure out what they need to know to assist the customer - customers aren't always well educated about what it is they are buying, so it's not uncommon to be in a pickle during post-sales implementation in the attempt to keep things moving in the right direction - subject matter experts become "go to's" in addition to doing their regular jobs. It can be a challenge to effective time management.

4.0
Oct 13, 2016

Intern

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent learning opportunities; supportive management; small company feel in a mid-size company; good work-life balance

Cons

None that come to mind immediately; I was only an intern

1.0
Oct 9, 2016
Recommend
CEO approval
Business Outlook

Pros

What can I say about ECi? Well, thankfully it is not Friday, because that is when we were not allowed to email or message anyone! On the positive side, we saved the company $0.00002 in bandwidth charges. Well, our "Social Media Directory" highly recommended that we leave a glassdoor review, so here are my words of advice: Be careful of what you read. There are a lot of "fluffy good" fake reviews on glassdoor.

Cons

- Upper management hires "yes men" for a lot of middle and upper management positions, so don't expect a whole lot of caring about you or your ideas. - Instead of Taco Tuesdays, we have Layoff Wednesdays. Much more exciting to see if your number is picked... - Many good and honest people have been pushed out. Very sad! - Software development is outsourced to India, No... now it is Bolivia. No wait! Now it is back to India. Stay tuned to see where it is tomorrow. (here is hint: it won't be the US... )

Viewing 367 - 369 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.