Some things are Great, some things not-so-great - Welcome to the Business World!
Pros
- freedom to contribute - flexibility (in many jobs, but not all) to telecommute and/or have flexible hours, as long as you're getting the job done - autonomy (I haven't had a micro-manager yet) - MOST customers are awesome to work with - my teammates are awesome
Cons
- compensation seems low for the industry (but, not necessarily a CON when weighed with flexibility) - some seasoned employees seem to behave as though it's the new hire's job to ASK rather than it being their professional responsibility to be introspective that perhaps there's an area of improvement - in the context of the previous bullet, valuable knowledge and expertise is largely undocumented, thus the loss of an employee (regardless of the circumstances) often impacts customers negatively while those who remain figure out what they need to know to assist the customer - customers aren't always well educated about what it is they are buying, so it's not uncommon to be in a pickle during post-sales implementation in the attempt to keep things moving in the right direction - subject matter experts become "go to's" in addition to doing their regular jobs. It can be a challenge to effective time management.