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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
3.0
Mar 12, 2019

Stay away from sales roles

Recommend
CEO approval
Business Outlook

Pros

It provides a good work/life balance.

Cons

If you're looking into a sales role, don't expect OTE to increase when quota increases. The company is VC backed and they continue to milk us dry, increasing workload and decreasing commissions. The new CRO is not focused on the success of sales reps. He's focused on making the company look better for the next acquisition so the executives can make their millions again. Quotas are at least 20% higher than the executive's targets. Most of the 80+ reps do not hit their quotas. The quotas simply are not realistic at all. The executive team hits their figures and the sales reps do not. Sales reps are not compensated properly for the amount of work they put in and knowledge they need to have in order to be successful. Do not expect any upward mobility either. The landscape is continuing to get worse and worse for a sales rep at ECi.

1.0
Jun 6, 2018
Recommend
CEO approval
Business Outlook

Pros

At least they replied to the application after a while.

Cons

If you're thinking about applying.... This is one of those companies that make you fill out long and unnecessary forms on their career page, even after uploading your resume. You will have to waste your time filling online forms that wastes people time. They have made all field mandatory from exact dates of education to minimum character limit. It was one of the longest form filling I had to do which took away incredible amount of time and then to be rejected via a email a while later. I dont write reviews, this is my first one but this was just ridiculous for my position.

2.0
Jan 8, 2018

Never felt appreciated

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere. Liberal vacation policy and at first, you have lots of autonomy. Pay is average for the industry and they offer benefits.

Cons

Their big push over the last year is in the name of accountability and transparency. But how it really comes out is having to document your every minute on the job and feeling like you are under a microscope. What it comes down to is a numbers game. It does not come down to what you know, but how many you help. You are encouraged to go the extra mile to help customers, but given flak if you clock the overtime without prior approval. There is ZERO work-life balance. It is just assumed you will check your emails after hours even though you are not on the clock. There are benefits offered, BUT THEY SUCK.

Viewing 46 - 48 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.