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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
1.0
Apr 22, 2022
Recommend
CEO approval
Business Outlook

Pros

Great people who work there.

Cons

Career Advancement is not a priority. Upper Management is all over the place, not focused on what customers need or want. No direction with product management. Within the last 5 years there has been a lot of turn over which speaks for itself.

2.0
Apr 2, 2021
Recommend
CEO approval
Business Outlook

Pros

I'm not sure anymore if there are any anymore.

Cons

Horrible Benefits, Sales Driven, Dishonest Management, Low Pay, No advancement opportunities, Biased Review Process, Outdated Technology. THE health insurance and dental benefits are atrocious. The company only cares about sales numbers, and cares little to improving the quality of their products. Sometimes a feature is sold and promised to a customer before it has even started being developed. Management is often Dishonest. They claimed they had to let go of employees due to a loss of revenue caused by a poor upper management position, but then hire a bunch of new product managers right after firing said employees. The product management has little to no actual technical knowledge, yet makes decisions involving software products and seems to exist solely to frustrate the developers. The company has many outstanding issues with its software products and mountains of technical debt built up over years of prioritizing speed over quality to the point where it may take days to find a bug simply because the code is so poorly written. Instead, they make decisions like randomly spending 3 - 5 months changing text so a product can be sold in Australia. As if having a pandemic wasn't enough, let's have all of our developers do data entry work for 5 months instead of fixing and updating our broken legacy software.

1.0
Feb 7, 2019

Wouldn't do it again.

Recommend
CEO approval
Business Outlook

Pros

Lots of vacation - but couldn't use it.

Cons

The Executive Management team loved to pit managers against each other. Old and outdated management philosophy. Employees were not valued. The Review process sucked and painful. Get used to the sandwich method with a big slab of stuff you didn't do right for the last 6 months that was saved until this moment when we will review your shortcomings. Very little upward mobility.

Viewing 55 - 57 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.