Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 41 reviews)); "So far the people I work with are great" ((in 34 reviews)); "Great Work/ Life Balance" ((in 28 reviews)); "The benefits are great, the company doesn't overpromise, and it genuinely feels like every leader really listens to you." ((in 16 reviews)); "The company has great benefits, the ability to work from home, the teamwork is amazing, managerial aspects are spot on (always working with you and congratulating you on achievements), the list just goes on and on." ((in 14 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 13 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 8 reviews)); "Bad managers that do not help in a timely manner" ((in 8 reviews)); "I get that it is a business, but whoever approved the plan of offering a discount to customers if they don't take initial training needs to rethink their career." ((in 7 reviews)); "Annual raises can be a bit low" ((in 6 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

4.0

Jul 23, 2018

SQA

Senior sqa analyst

Recommend

CEO approval

Business Outlook

Pros

Company is big on responsibility

Cons

Poor medical coverage, there is no prescription plan

1.0

May 13, 2016

Was once great, but rapidly becoming a nightmare!!

Manager

Recommend

CEO approval

Business Outlook

Pros

Lots of people can work remote Divisions are friendly and great to work for Managers care about their employees

Cons

Senior Leadership is befuddled and can't decide which direction to go. They are very out of touch with their employees and are struggling to wring the most money out of the company in a short time, not caring about a true base for growth and happy customers. Since the acquisition by Carlyle Group, Senior Leadership is in a frenzy to "meet numbers" (can anyone say "meet their bonus structure?") which have obviously been very inflated and grossly exaggerated.

1.0

Jul 24, 2015

Funny Parody

Manager

Recommend

CEO approval

Business Outlook

Pros

Nice facility and flexible hours. Some really nice people. Good sales metrics. CEO and COO. SVP of Sales. Engineering. It's a great place for those with limited career options or family commitments that keep them in the County. Ice machines and free Keurig coffee, y'all!

Cons

It's more like a visit to Aunt Susie's than a business. They've grown through acquisition and it's "all in the family" with a mix of first gen employees left over from the '80s who, at best, have an undergraduate degree in something. Scary lack of process. Information hoarding is rampant, and it's all about supporting the otherwise unemployable plank holders to retirement. Ridiculous IT department straight out of SNL.

Viewing 58 - 60 of 419 Reviews

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Jobs at ECI Software Solutions

Implementation Consultant

Remote

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Implementation Consultant

Remote

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Implementation Consultant I

Associate Web Specialist

United States

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