Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 40 reviews)); "So far the people I work with are great" ((in 35 reviews)); "Great Work/ Life Balance" ((in 25 reviews)); "The benefits are great, the company doesn't overpromise, and it genuinely feels like every leader really listens to you." ((in 15 reviews)); "Work from home is great." ((in 13 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 13 reviews)); "I get that it is a business, but whoever approved the plan of offering a discount to customers if they don't take initial training needs to rethink their career." ((in 9 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 7 reviews)); "Easy software or hard software." ((in 6 reviews)); "Little to no opportunities for growth and advancement for non" ((in 5 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (419 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

5.0

Apr 16, 2024

Still a Great Place to Work!

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

This company has a super work/life balance. They are always supportive of me. In addition, there are plenty of products and tech stacks to work with, instead of just one thing! I love this company.

Cons

They need to pay their employees a tad more. I hear this a lot. There seems not to be regular pay hikes to make sure you are in the correct and appropriate bracket for your role. There are yearly small raises which help but often not enough to keep up with society, For example, when salaries spiked as a result of covid due to the need for those sectors(online ecomm and etc). They are always pleasant to work with though and just a simple discussion resolves this.

ECI Software Solutions Response

2y

Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoy the support and work life balance here. Thank you for the feedback about compensation and thank you for all you do to help make ECI a Great Place to Work!

5.0

Apr 9, 2024

A Good Place to Work

Coordinator

Recommend

CEO approval

Business Outlook

Pros

ECI has been a great place to work for me. The company is growing, which means that there are always opportunities to participate in projects that help with your own career growth. The leaders genuinely want to see the company, and all those associated with it, succeed. They promote work life balance and offer remote work options. People generally tend to be open to change and there are a lot of different ways to get involved with various departments. Colleagues are kind and there is a good recognition system where you can give thanks to coworkers when they help you.

Cons

This is an old school tech company with old school, and slow, ways of thinking and communicating. As with any growing company, there are challenges and growing pains, but most are manageable. Compared to other tech companies, ECI's benefits are poor and there are zero initiatives related to diversity, equity, and inclusion.

ECI Software Solutions Response

2y

Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the growth opportunities and work life balance here at ECI. However, we regret that you have encountered challenges with communication and benefits. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.

4.0

Apr 5, 2024

Good Job, not a life long career company

Account executive

Recommend

CEO approval

Business Outlook

Pros

Remote working, lots of industry knowledge, many training tools provided to be successful

Cons

Post sales support is almost non-existent and claw back risk very high due to poor professional service teams

ECI Software Solutions Response

2y

Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you have appreciated remote work and learning opportunities during your many years here at ECI. However, we regret that you have encountered challenges with post-sales support. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.

Viewing 115 - 117 of 419 Reviews

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Jobs at ECI Software Solutions

Implementation Consultant

Remote

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Implementation Consultant I

Remote

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Implementation Consultant

Remote

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Product Marketing Manager