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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
5.0
Mar 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Great Pay Amazing work life balance

Cons

Sometimes hard to know the chain of command. Alot of changes

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ECI Software Solutions Response
2y
Thank you for taking the time to write a thoughtful review! And thank you for the feedback about changes. We are glad to hear about your personal experience and are happy to learn that you appreciate your compensation and work life balance. We care deeply for our employees and as such, we are happy to hear that you enjoy all that ECI has to offer. Thank you for all you do to help make ECI a Great Place to Work.
4.0
Mar 20, 2024
Recommend
CEO approval
Business Outlook

Pros

people are nice, flexible remote work, loved my job and responsibilities

Cons

Salary was a bit low

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ECI Software Solutions Response
2y
Thank you for taking the time to write a thoughtful review! We appreciate hearing about your personal experience and are glad to learn that you enjoyed your colleagues and your work during your time at ECI.
3.0
Mar 18, 2024
Recommend
CEO approval
Business Outlook

Pros

The team members genuinely want to help customers and do a great job

Cons

New ECI mandates are prohibitive and take you away from customer interface time, making it much harder to be efficient. Corporate has fallen into the micromanage trap and everything is spiraling out of control. Employees are unhappy. Work life balance used to be promoted but also gone. Tracking every minute of all eight hour day is absurd.

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ECI Software Solutions Response
2y
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate your colleagues at ECI. However, we regret that you have encountered challenges with recent changes. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
Viewing 118 - 120 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.