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      ECI Software Solutions

      Engaged Employer

      ECI Software Solutions reviews

      3.8

      70% would recommend to a friend

      (419 total reviews)
      avatar

      Trevor Gruenewald

      83% approve of CEO

      61% positive business outlook

      Ratings by demographic groups

      ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      419 reviews
      4.0
      Aug 5, 2014

      G(r)owing in the Right Direction!

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is great that colleagues across multiple BU's are always willing to discuss their best practices and offer to work with you. People are friendly and seem to be invested in your success. It is refreshing to know that upper management cares to know who their employees are and recognize them at an event or in a meeting. The work-life balance is unbelievably flexible and people are genuinely interested in your well being and.

      Cons

      There is a lack of a training program and access to training resources. Along the same lines, there is limited communication and acceptance of responsibility between BU's often times causing confusion among internal teams and frustration for customers.

      5.0
      Aug 5, 2014

      Great opportunity to grow

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ECI is a great place for people willing to grow, lead and tackle new challenges. For those people, the company is rich with opportunity to tackle new projects, technologies and/or develop new skills. The leadership team is focused on continuing to grow and transform the business to the next level.

      Cons

      Due to the nature of being in some many verticals and growing partially via acquisition, there is a challenging mix of technologies and business strategies. These are being clarified and simplified via the go-forward strategy(which is good) but we are not their yet.

      4.0
      Mar 3, 2014

      Flexible environment, approachable management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      ECi has one of the most flexible environments I've ever worked for. There is no push back on needing personal time for things like doctors appointments or other family obligations. Hours are also flexible as long as you are getting your work done and in communication with your manager. Time off is very generous, even for new employees. Management staff is highly approachable and friendly. The communication from management with the staff has improved immensely over the last two years. Very friendly and casual atmosphere in the office. There is no real dress code, unless you are attending meetings with customers or tradeshows.

      Cons

      As a private company, we have no pre-determined regular bonus or pay raise structure. Our raises are determined solely by the performance of sales. If we miss our sales goals, no raises. Many employees are frustrated by this policy and feel it's unfair. Training and mentoring must generally always be self-driven, there are no standards or policies currently in place to continually train employees. Middle-management is inconsistent - some departments have more qualified/better leaders than others. No 401k matching. HR department and onboarding procedures are pretty much non-existent. Insurance options are good, but have increased quite a bit in cost over the last few years.

      Viewing 139 - 141 of 419 Reviews
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      ReviewsECI Software Solutions reviews

      Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.