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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)
avatar

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews
4.0
Nov 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Great C-level leadership team in place, tremendous amount of autonomy and recognition of effort. It's not a massive company so you won't get lost in the shuffle but its not tiny either so you have some resources to work with. While it's a growing company so you may not be able to do everything you want, it does present an opportunity to knock the cover off the ball and see your efforts impact the bottom line. Great work-life balance, too.

Cons

Lower than market-rate salary, no 401(k) matching, definitely not a silicon-valley company on the cutting edge of technology (but working to improve that).

3.0
Mar 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Additional opportunities within the organization

Cons

Hierarchy structure is not clearly defined

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ECI Software Solutions Response
3mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated the additional opportunities within the organization during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the hierarchy structure not being clearly defined. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
2.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Everyone is very friendly and willing to help.

Cons

Promotion is always right around the corner.

avatar
ECI Software Solutions Response
5mo
Thank you for taking the time to share your thoughts on your experience. We are pleased to hear that you appreciate the friendly and supportive culture, and the willingness of team members to help one another. However, we regret that you have encountered challenges with clarity and timing around promotion opportunities. We are dedicated to always improving and as such, we will explore our options for advancement moving forward. Again, we appreciate your review and thank you for bringing this to our attention. If you would like to discuss your concerns further, we encourage you to contact your HR representative.
Viewing 142 - 144 of 419 Reviews

Glassdoor has 433 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.