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ECI Software Solutions

Engaged Employer

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(420 total reviews)
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Trevor Gruenewald

83% approve of CEO

61% positive business outlook

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

420 reviews
3.0
Jan 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Good place to work, smart employees. Good opportunity to contribute, learn, and advance your career. Great benefits except no 401k matching.

Cons

Sales focused, not an engineering company even though it's a Software company. Recognition of efforts only for some departments, low morale, no 401k. Lack of concern by senior management to address or even recognize such internal issues.

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

ECI hires well, and I work in a professional environment with professional people. Even though most work from home, it never feels like someone isn't pulling their weight.

Cons

In recent years, it feels like the company has focused more on acquisition than improving the existing products for our customers. Product development and enhancement seems to be extremely slow, with development focusing on things they think add value, without proper insight from our customers.

3.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Work remotely, potential to move around within company

Cons

Lots of corporate time wasting, where nothing seems to function efficiently because there’s too many higher-ups hired to “oversee” or manage nothing. Seemed like they were so committed to selling the mission and vision to employees that they took no time to focus on improving the products to actually have long term value.

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ECI Software Solutions Response
1mo
Thank you for taking the time to provide us with feedback. We are pleased to hear that you appreciated working remotely during your time at ECI. However, we regret that your experiences with us did not meet your expectations, particularly regarding the efficiency of our internal management structures and the alignment between our product development and customer feedback. We are dedicated to improving and as such, we will explore our options for advancement moving forward. We wish we had the opportunity to resolve these concerns while you were employed, however, we appreciate your feedback now. We wish you the best.
Viewing 193 - 195 of 420 Reviews

Glassdoor has 434 ECI Software Solutions reviews submitted anonymously by ECI Software Solutions employees. Read employee reviews and ratings on Glassdoor to decide if ECI Software Solutions is right for you.