Does ECI Software Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, ECI Software Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at ECI Software Solutions. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at ECI Software Solutions?

70% of ECI Software Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ECI Software Solutions 4.1 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at ECI Software Solutions?

Product Support Specialist (22) , Account Manager (12) , Manager (10) , Project Manager (10) , Regional Sales Executive (10) , Sales (10) , Business Development Representative (BDR) (7) , Implementation Specialist (7) , Software Developer (7) , Consultant (6) , Implementation Consultant (6) , Business Analyst (5) , Senior Consultant (5) , Senior Software Engineer (5) , Software Engineer (5)

What are the pros of working at ECI Software Solutions according to real employee reviews?

"ECi has invested in building and growing a great culture for its employees and it worked!" ((in 39 reviews)); "So far the people I work with are great" ((in 35 reviews)); "Great Work/ Life Balance" ((in 27 reviews)); "Good pay" ((in 16 reviews)); "Benefits are good" ((in 16 reviews))

What are the cons of working at ECI Software Solutions according to real employee reviews?

"Bad salaries" ((in 11 reviews)); "I get that it is a business, but whoever approved the plan of offering a discount to customers if they don't take initial training needs to rethink their career." ((in 8 reviews)); "Sales organization seems to be poorly managed, teams within the division essentially compete agains each other and the upper management doesn't seem to understand how to fix problems within the division." ((in 7 reviews)); "Annual raises can be a bit low" ((in 7 reviews)); "Easy software or hard software." ((in 5 reviews))

What are employees saying about ECI Software Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ECI Software Solutions layoffs and their outlook for job security at ECI Software Solutions in 2026.

What are the top reviewed ECI Software Solutions locations?

Fort Worth , Dallas , Cincinnati , Westlake , Provo , Dallas-Fort Worth , Latham , Mount Laurel , Minneapolis , Columbus , Dublin , Texas City , Mount Holly , Jefferson City , Philadelphia , Pittsburgh , Remote , Aurora , Chicago , Kansas City , Louisville , Washington , Burlington , Austin , Bedford , Plano , Roanoke , Southlake , Houston , Fort Wayne

ECI Software Solutions reviews

3.8

70% would recommend to a friend

(419 total reviews)

Trevor Gruenewald

83% approve of CEO

61% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (419 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ECI Software Solutions has an employee rating of 3.8 out of 5 stars, based on 419 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ECI Software Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

419 reviews

5.0

Aug 28, 2020

The Best Company to work for

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

C level management very approachable - I am a remote worker, every C level has taken the time to get to know me personally - Even Ron and Trevor (CEO and President) have taken an interest in me and other employees other than what we do for work. Great work/life balance Lots of room for career development Competitive pay During COVID times, ECI is going out of their way to keep and retain everyone

Cons

Boundaries of job are not always clearly defined

4.0

Aug 12, 2020

Great Culture

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Great products to sell clients

Cons

Can be too US focused

3.0

Jun 5, 2020

Low pay but great coworkers and management

Product support specialist

Recommend

CEO approval

Business Outlook

Pros

Great Work/ Life Balance Great Coworkers Great Management

Cons

Low pay Company does not value loyalty Pay varies widely among people doing the same job No opportunities for growth

Viewing 295 - 297 of 419 Reviews

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Jobs at ECI Software Solutions

Senior Manager of Professional Services

Remote

View job

Senior Manager of Professional Services

Remote

View job

Product Marketing Manager

United States

View job

Associate Web Specialist