Does EGS pay their employees well?

According to anonymously submitted Glassdoor reviews, EGS employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at EGS. This rating has decreased by 21% over the last 12 months.

How satisfied are employees working at EGS?

49% of EGS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EGS 3.0 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at EGS?

Customer Service Representative (30) , Software Engineer (5) , Account Manager (2) , Assistente Administrativo (2) , Operations Manager (2) , Prior Authorization Technician (2) , Software Developer (2)

What are the pros of working at EGS according to real employee reviews?

"The people are great and the client" ((in 7 reviews)); "annual bonus" ((in 4 reviews)); "Work at home position and training was good" ((in 4 reviews)); "Salary is high and large company." ((in 4 reviews)); "The coworkers are awesome." ((in 3 reviews))

What are the cons of working at EGS according to real employee reviews?

"Low pay and ghetto unprofessional atmosphere." ((in 12 reviews)); "No raises, some supervisors don't do their jobs well" ((in 4 reviews)); "It is very, very apparent that upper management really doesn't have a clue and is just hanging on by their fingernails." ((in 3 reviews))

What are employees saying about EGS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EGS layoffs and their outlook for job security at EGS in 2026.

What are the top reviewed EGS locations?

Las Vegas , Rockford , Newport News , Green Bay , Humble , North Charleston , Virginia Beach , Joplin , Tucson , Houston , Tampa , Mendota Heights , Mobile , Montgomery , Moline , Hampton , Saint Joseph , Brooklyn , Utica , Phoenix , Jackson , Pleasant Garden , Corpus Christi , Sugar Land , Youngstown , Rancho Cucamonga , Pittsburgh , Upper Marlboro , Tallahassee , Aiken

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EGS

EGS reviews

3.2

49% would recommend to a friend

(154 total reviews)

38% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Work/Life balance

2.9

Career opportunities

2.8

Culture & values

2.8

Compensation and benefits

2.7

Senior management

EGS has an employee rating of 3.2 out of 5 stars, based on 154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EGS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

154 reviews

1.0

Oct 25, 2016

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent pay, a lot of overtime offered around the holidays

Cons

Not flexible with the scheduling. Prepared to be fussed out by customers. 30 min lunch very unprofessional staff. You may not have you own desk

3.0

Oct 4, 2016

Training Leader

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You have the abilitY to teach people how to do their job well. You have the opportunity to give great customer service.

Cons

Bed bug infested and refused to really do what needed to be done to fix it. There are HUGE gaps in the coaching arena.

2.0

Oct 2, 2016

Leadership Lacking

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They promote from within which is great. The coworkers are awesome. Once you go through training, you'll know exactly what needs to be done. It's

Cons

Leadership seems lacking. Immediate supervisors are ok, but the next higher up need improvement. Low pay for what's expected of us and compared to other call centers.

Viewing 7 - 9 of 154 Reviews

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