Does EPB pay their employees well?

According to anonymously submitted Glassdoor reviews, EPB employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at EPB. This rating has decreased by 15% over the last 12 months.

How satisfied are employees working at EPB?

67% of EPB employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated EPB 3.1 out of 5 for work life balance, 3.8 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at EPB?

Customer Service Representative (6) , Engineer (5) , Customer Support Technician (4) , Marketing (3) , Technical Solutions Advisor (3) , Data Management Technician (2) , IT Support Technician (2) , Key Account Engineer (2) , Tech Support Representative (2)

What are the pros of working at EPB according to real employee reviews?

"Great benefits!!! Including a retirement pension WITH 401 K match up to 4%." ((in 20 reviews)); "Good culture and a good way to serve the community." ((in 8 reviews)); "Good coworkers and excellent training opportunities." ((in 5 reviews)); "The job is very bland But the pay is good." ((in 5 reviews)); "Insurance and benefits were good" ((in 4 reviews))

What are employees saying about EPB layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about EPB layoffs and their outlook for job security at EPB in 2026.

What are the top reviewed EPB locations?

Chattanooga , North Chattanooga

EPB reviews

3.8

67% would recommend to a friend

(98 total reviews)

David Wade

66% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (98 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

EPB has an employee rating of 3.8 out of 5 stars, based on 98 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EPB employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.9 stars).

Reviews by job title

98 reviews

2.0

Nov 1, 2018

Engineer

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Insurance and benefits were good

Cons

Management. no path to grow unless you are Management. Management also has ZERO technical expertise for Fiber Telecommunications Services.

3.0

Jan 8, 2013

Corporate executive perspective

Vice president

Recommend

CEO approval

Business Outlook

Pros

Excellent, dedicated employees who are customer-focused. Innovative environment that is not satisfied with simply being a public utility. Creative group of people looking to provide leading edge technology solutions that benefit the community and help propel Chattanooga forward nationally.

Cons

Limited perspective at the senior leadership level. Tension exists at the senior-level between a forward looking, progressing management style and a paternalistic, "utility company" mindset. Leadership isn't sure whether this is 1950 or 2050.

3.0

Aug 4, 2018

A job with very little satisfaction.

Customer service and sales representative

Recommend

CEO approval

Business Outlook

Pros

Pay, Overtime Option, Health Benefits, Free Parking Garage

Cons

Understaffed Departments, Contradicting Supervision, Program Systems Extremely Slow or Shutting Down, Lack of Accountability for Poor Performance

Viewing 10 - 12 of 98 Reviews

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EPB

EPB reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Engineer

Corporate executive perspective

A job with very little satisfaction.

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