ESFM reviews

3.2

56% would recommend to a friend

(272 total reviews)
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David Hogland

68% approve of CEO

52% positive business outlook

ESFM has an employee rating of 3.2 out of 5 stars, based on 272 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESFM employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

272 reviews
2.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

The clients the company works with is the only pro. Household name brands.

Cons

Service, hospitality industry so there are undertones of viewing people as "The Help". The help should always be happy and grateful that they have a job and never think so highly of yourself or challenge anything. Always leery of TOO MANY minority hires. That's how Executives will view you, "The Help"

2.0
Jun 1, 2020
Recommend
CEO approval
Business Outlook

Pros

I have met some amazing people working for this company. Sadly, those amazing people stop at the associate level.

Cons

Don't expect this company or it's "parent," Compass Group, to do you any favors. Their number one concern is their client base. In the midst of a global pandemic and riots, Eversource expected us to continue to show up everyday for mail duties. Many of the tasks set to the Eversource teams are mail, packages and kitchen hospitality. And yet, somehow, these are considered "essential" services for companies where a vast majority of the employees are working from home. We put ourselves at risk traveling to downtown Chicago everyday - our health is at stake as we face not only the threat of COVID-19, but rioters, looters, and a militarized police force. I had made my concerns clear from the very beginning and they were largely ignored with a "clients-first" response. This company will step on you and over you just to keep the contract with the clients in good standing. The most frustrating part of all of this is that they make you feel like you're important... until you realize how little you mean to them, as well as making you feel bad for taking time off. I am immuno-compromised. And when I brought up concerns about having to travel to work during the height of the pandemic, I was told to simply wear masks and wash my hands and maintain social distancing. They posture a "safety-minded" work environment with bi-monthly safety "training," while simultaneously putting their employees at risk during this trying time. The Eversource/Compass response to the Coronavirus and following riots is not good enough.

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ESFM Response
6y
Hi there, thanks for leaving us a review. Our associates are the backbone of our company and we appreciate your feedback. Please utilize our open-door communication policy with your immediate supervisor, or you may, of course, contact the One HR number to engage our Human Resources team for assistance. Thank you for your hard work and dedication and for taking the time to provide your constructive feedback.
5.0
Aug 28, 2018

Don't Let One Bad Apple Spoil The Bunch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great young company with a lot of room for growth. Recognition for hard working employees. Upper management that will listen to concerns.

Cons

With any entry level job there are a lot of bad apples. Do not let those people change your opinion of this company.

Viewing 10 - 12 of 272 Reviews

Glassdoor has 286 ESFM reviews submitted anonymously by ESFM employees. Read employee reviews and ratings on Glassdoor to decide if ESFM is right for you.