Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Everything is awesome!!! Benefits are great!! You're not just s number..." ((in 16 reviews)); "Great company and environment and a culture thats focused on community." ((in 9 reviews)); "Great core values and company" ((in 7 reviews)); "friendly work environment and some co" ((in 4 reviews)); "Best supporting staff and employees" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 9 reviews)); "Poor management with minimal room for development." ((in 8 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 7 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (140 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

1.0

Jul 15, 2016

Teller 1

Teller i

Recommend

CEO approval

Business Outlook

Pros

The benefits not much else!!!!! The annual celebration was worth attending, you deserve that because of the hell you have to deal with throughout the year.

Cons

Where do you start..... I didn't last more than 7months before I realized, oh sorry was told on several occasions that I would not advance in the company if sales goals weren't met. They don't disclose that info in training though. This is a SALES JOB nothing more nothing less. Run don't walk this is a revolving door of unhappy, miserable people going and coming OFTEN!!!!

3.0

Feb 9, 2016

Admin

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

friendly work environment and some co-workers tend to stay around for a while so I built a lot of close friendships.

Cons

Management does what they want to do and never wants to hear anything unless it lines their wallet. Don't get me wrong, some of them are pleasant but most are not.

1.0

Feb 5, 2016

It's all about who you know. Good luck with advancement.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pros???? Leaving at the end of the day, clocking out for lunch......basically anytime you don't have to be there. That's about all I can think of other than earning a paycheck.

Cons

Where to start.....good luck advancing in this company! If you look the wrong way or not friends with the right people, then you will go no where. I warn you now that if you have an opinion or a mind of your own and speak it, you will sit in the position you started in. When a job posting comes out good luck. Most of the time managers know who they want internally and will call the employee and tell them to apply. Most of the time the internal interview process is a waste of time, since you never had a chance from the start. Most of the people that work there hate it. Best place to work.....they have employees take the survey for best place to work on the company computer. No one trusts that the survey is truly anonymous, there fore no one answers the questions honestly. That's how they get on the best place to work list, employees fear giving honest answers on a company computer that could potentially be monitored by ESL. If you have skills in kissing managements butt and have no mind of your own, then apply at ESL! I'm sure you will move up the corporate ladder quickly! Good Luck!

Viewing 97 - 99 of 140 Reviews

Jobs at ESL Federal Credit Union

Customer Care Specialist

Loan Payment Solutions Representative

Teller - Merchants Road

Employee Communications Business Partner