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Echo Global Logistics

Engaged Employer

Echo Global Logistics reviews

3.7

73% would recommend to a friend

(1,543 total reviews)
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Doug Waggoner

80% approve of CEO

53% positive business outlook

Echo Global Logistics has an employee rating of 3.7 out of 5 stars, based on 1,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Global Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Mar 16, 2015
Recommend
CEO approval
Business Outlook

Pros

Some good managers, casual dress.

Cons

Plan on working close to twelve hour days and accomplishing nothing during those 12 hours. Management plays favorites and if you not wanting to be a little frat brother to your manager, do not plan on doing well. They have overhired and the money they promise you that is there to make is not existent. You are told to make 100+ phone calls a day; however, because the SOP and guidelines sales reps must follow are so annoying, most carriers will have trouble booking with Echo. Also, Echo is very cheap with the money they allow in each load making that their own enemy. If you enjoy working from 630a-6p including Wednesday before Thanksgiving, Christmas Eve, NYE etc, work here. If you want to know your hours, have more than an hour to yourself a day before you have to go to bed to get up and do it all over again, do not work here. Carrier sales must do some serious adjustments before they continue to loose their talent. Also, management will hand out big, national carriers to random reps based on favoritism. While you sit cold calling and getting yelled at by rude dispatches, another rep will have a large carrier put in their name for no reason. Also, rules don't apply across the board so if you aren't a senior rep, again, good luck. Reps are catty and do not want you to succeed. A lot of lying, cheating and stealing on this side of the company. No advancement available.

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Echo Global Logistics Response
11y
We appreciate your feedback. The role can certainly be challenging and we're transparent about the ramp up period in carriers sales. I would be more than happy to talk with you about any issues you've had. Feel free to reach out to me and we can talk through some of the obstacles that you feel are in place and we can work through them. cafernandez@echo.com
1.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Learning and practicing the skill of negotiation. Understanding the transportation industry and how the supply chain functions. Company bus for commute before and after work.

Cons

I do not want to repeat myself. A lot of the Cons can be understood in a different section below. See "Advice to Management"....

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Echo Global Logistics Response
11y
Thank you for the feedback and taking the time to write a review. Happy to hear you gained new skills and knowledge during your time with us. Your advice is appreciated; we developed and launched a management training program that resonates with our company and culture. The leadership development series focuses on increasing self-awareness, creating the conditions for teams to achieve optimal performance, inspiring teams to perform at their best, and empowering teams to live by our core values, The Echo Way. As for hours of operation, freight is always moving; rotating, on-call crews for part of the day on Saturday ensure we provide exceptional service to our clients.
2.0
Oct 5, 2014

Churn and burn factory

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Echo has a very young atmosphere. It is also very casual as far as dress which I prefer. It is nice not having to dress up every day like I work in a bank or something.

Cons

Echo is basically a churn and burn factory. 70% of the people they employ are straight out of college seeking to move to Chicago from various places in the Midwest. Mostly Michigan, Ohio and Wisconsin. These kids know to apply at Echo because it's fast and easy to get a job. Echo never gives raises and has horrible retirement benefits so it's in no one's interest to stay long term.

Viewing 49 - 51 of 1,543 Reviews

Glassdoor has 1,638 Echo Global Logistics reviews submitted anonymously by Echo Global Logistics employees. Read employee reviews and ratings on Glassdoor to decide if Echo Global Logistics is right for you.