Is Echo Global Logistics a good company to work for?

Echo Global Logistics has an overall rating of 3.7 out of 5, based on over 1,638 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 73% of employees would recommend working at Echo Global Logistics to a friend and 53% have a positive outlook for the business. The best reviews about Echo Global Logistics have been left by employees working as Client Sales , National Sales Representative and Logistics Coordinator .

Does Echo Global Logistics pay their employees well?

According to anonymously submitted Glassdoor reviews, Echo Global Logistics employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Echo Global Logistics. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Echo Global Logistics?

73% of Echo Global Logistics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Echo Global Logistics 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Echo Global Logistics?

Client Sales Representative (193) , Account Executive (129) , Carrier Sales Representative (128) , Sales Representative (51) , National Account Manager (39) , Inside Sales Representative (32) , Senior Account Executive (29) , Logistics Coordinator (26) , Client Service Representative (23) , Sales (22) , Account Manager (19) , Client Solutions Executive (18) , Sales Associate (18) , Software Engineer (18) , Client Sales Executive (17)

What are the pros of working at Echo Global Logistics according to real employee reviews?

"CTO (Michael Reed at the time) and IT leads at the time were great people and easy to work under." ((in 128 reviews)); "Fun work environment paid well for entry level job out of college" ((in 51 reviews)); "Good training and has good benefits" ((in 48 reviews)); "Great company culture and work environment!" ((in 41 reviews)); "Benefits are great and competitive" ((in 39 reviews))

What are the cons of working at Echo Global Logistics according to real employee reviews?

"Pay is low for logistics HR is very rude!!" ((in 80 reviews)); "Long hours and hard to enter market as a broker" ((in 50 reviews)); "low pay and commission seems to be a pipe dream." ((in 42 reviews)); "I was doing very well but left because I wanted to become a manager and then have opportunities move up and be promoted into an exec level role further down the road." ((in 32 reviews)); "Base salary is low, but they claim you're "salaried up to 40 hours" and then you will be paid OT." ((in 24 reviews))

What are employees saying about Echo Global Logistics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Echo Global Logistics layoffs and their outlook for job security at Echo Global Logistics in 2026.

What are the top reviewed Echo Global Logistics locations?

Chicago , Dallas , Troy , Atlanta , Scottsdale , Nashville , Skokie , Long Beach , Sacramento , Denver , Detroit , Overland Park , Phoenix , Kansas City , Port Sanilac , Boston , North Chicago , Park Forest , Kansas City , New York , Austin , Houston , Yorba Linda , Park City , Naperville , Schaumburg , Wheaton , Illiopolis , Fraser , Lake Dallas

Echo Global Logistics reviews

3.7

73% would recommend to a friend

(1,543 total reviews)

Doug Waggoner

80% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,543 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Echo Global Logistics has an employee rating of 3.7 out of 5 stars, based on 1,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Global Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Reviews by job title

2K reviews

3.0

Oct 25, 2015

Employees Are Not Valued/Zero Work-Life Balanca

Carrier sales representative

Recommend

CEO approval

Business Outlook

Pros

-Not true cold calling of sales - offering a service people already need -Beer on Fridays and company parties are fun -Youthful atmosphere -Casual work environment

Cons

-Micromanaging of employees - constant petty reminders to do your job and get your call numbers up -Prospecting new customers and carriers is hard to do when you are always business -No employee is truly valued - people can be fired or written up at any time -Company puts out staggered shifts, but they don't follow those rules - have to be released to leave (anywhere from a 10-13 hour work day) -Extremely difficult to make commission on a consistent basis - job is way too unstable and cyclical -Employees compensation is really low compared to the rest of the industry -Company is known to be extremely "cheap"

Echo Global Logistics Response

10y

Thank you for taking the time to write a review. As with any sales position, reps are responsible for scheduling their own time and priorities. Managers will step in if needed to ensure their reps have the chance to realize their full potential or are not meeting expectations. Thanks for the feedback on staggered shifts as well. We understand that Carrier Sales Reps work long hours and work very hard. It is disappointing to hear you don’t believe employees are truly valued; we’ve done so much over the past year to show our employees that the exact opposite is true but there is always more that can be done. We'll keep working hard to be sure we recognize our talent and those who help us get better year after year. Thanks for the input, please go to HR directly if you would like to speak more specifically about your concerns.

1.0

Jul 14, 2015

IT Department downhill spiral

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people to work with if not in management, catered lunch every other Friday, beer every Friday afternoon, team lunches, snacks for the late afternoon or early morning, morning crew breakfast, ping pong table and social events every other week like movie or game night.

Cons

IT Management consists of people that are baked in and comfortable at their job. They don't care about the engineers or about their careers. There is no formal training given or encouraged - you have to be proactive to learn on your own. With the new CIO, the mentality is that you are replaceable by consultants unless you are in management or enterprise architect. Consultants are brought in for quick wins instead of helping to staff a team. Some teams consist of one or two engineers doing the work for four people while other teams have six people doing the work of two. Favoritism is rampant like consultant being brought on full time and promoted to director or senior engineer promoted to enterprise architect. Decision on what technology to use keeps changing. Management cannot support or stick to one decision which in turn wastes company money and time.

Echo Global Logistics Response

11y

Thank you for taking the time to write a review- feedback such as yours provides us with invaluable insight and perspective. As our organization continues to grow and evolve, we are committed to ensuring that the Echo culture is strong across every department.

1.0

Jun 20, 2015

Total sham

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nothing. All the reviews that claim this place is a great place to work are written by management.

Cons

Pay is terrible, commission is unobtainable, favoritism, nepotism, etc.. such a joke

Echo Global Logistics Response

11y

Thanks for the review. We take all feedback very seriously and I encourage you to discuss your concerns with your manager or HR so we can take the specific feedback and get it addressed. If you choose to remain anonymous, please call or email the Echo Employee hotline-the details can be found in the Talent Pulse.

Viewing 46 - 48 of 1,543 Reviews

Jobs at Echo Global Logistics

Client Sales Representative

Customer Success Account Coordinator

Client Sales Representative - Detroit

Client Billing Coordinator