Is Echo Global Logistics a good company to work for?

Echo Global Logistics has an overall rating of 3.7 out of 5, based on over 1,640 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 73% of employees would recommend working at Echo Global Logistics to a friend and 53% have a positive outlook for the business. The best reviews about Echo Global Logistics have been left by employees working as Client Sales , National Sales Representative and Logistics Coordinator .

Does Echo Global Logistics pay their employees well?

According to anonymously submitted Glassdoor reviews, Echo Global Logistics employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Echo Global Logistics. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Echo Global Logistics?

73% of Echo Global Logistics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Echo Global Logistics 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Echo Global Logistics?

Client Sales Representative (193) , Account Executive (129) , Carrier Sales Representative (128) , Sales Representative (52) , National Account Manager (39) , Inside Sales Representative (32) , Senior Account Executive (29) , Logistics Coordinator (26) , Client Service Representative (23) , Sales (22) , Account Manager (19) , Client Solutions Executive (18) , Sales Associate (18) , Software Engineer (18) , Client Sales Executive (17)

What are the pros of working at Echo Global Logistics according to real employee reviews?

"CTO (Michael Reed at the time) and IT leads at the time were great people and easy to work under." ((in 128 reviews)); "Fun work environment paid well for entry level job out of college" ((in 52 reviews)); "Great training and room to grow your career." ((in 49 reviews)); "Great company culture and work environment!" ((in 43 reviews)); "Benefits are great and competitive" ((in 38 reviews))

What are the cons of working at Echo Global Logistics according to real employee reviews?

"Pay is low for logistics HR is very rude!!" ((in 85 reviews)); "Long hours and hard to enter market as a broker" ((in 47 reviews)); "low pay and commission seems to be a pipe dream." ((in 44 reviews)); "Base salary is low, but they claim you're "salaried up to 40 hours" and then you will be paid OT." ((in 25 reviews)); "Sales side is difficult, long hours for carrier reps, not much guidance or help because it's competitive." ((in 18 reviews))

What are employees saying about Echo Global Logistics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Echo Global Logistics layoffs and their outlook for job security at Echo Global Logistics in 2026.

What are the top reviewed Echo Global Logistics locations?

Chicago , Dallas , Troy , Atlanta , Scottsdale , Nashville , Skokie , Long Beach , Sacramento , Denver , Detroit , Overland Park , Phoenix , Kansas City , Port Sanilac , Boston , North Chicago , Park Forest , Kansas City , New York , Austin , Houston , Yorba Linda , Park City , Naperville , Schaumburg , Wheaton , Illiopolis , Fraser , Lake Dallas

Echo Global Logistics reviews

3.7

73% would recommend to a friend

(1,545 total reviews)

Doug Waggoner

80% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.6

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Echo Global Logistics has an employee rating of 3.7 out of 5 stars, based on 1,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Global Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Mar 22, 2019

Just a number

Client sales representative

Recommend

CEO approval

Business Outlook

Pros

Good training Program, very big office

Cons

You're just a number, managers do what they want and HR is a joke, they are there to make sure they don't get sued, that's it. The current girl there truly works for the managers and to assist professionally removing any employee a manager may not like.

Echo Global Logistics Response

7y

Thank you for your feedback. Please reach out to me directly to discuss so I can understand your situation fully. As a side note, we have an open door policy here (and that includes us HR folk!) If there is ever a situation that doesn't feel quite right, don't ever hesitate to come talk it through! Karyn DeFalco VP, HR

2.0

Feb 5, 2019

Favoritism, long hours, and low pay

Accounts executive

Recommend

CEO approval

Business Outlook

Pros

Casual and fun atmosphere, young crowd

Cons

Management is not the brightest, which actually serves as a PRO rather than a Con. Zero accountability, which I guess is also a Pro... Basically, you can show up in sweatpants and screw around for a good portion of the day and there is NO chance you'll get fired. If you're not with the "in crowd," they will make your life miserable until you quit. If you're a hard worker, the laziness of 70% of your office will drive you crazy. Certain reps get handed large accounts that pay them 6-figures, and the workers that handle their day to day operations will scrounge by with a maybe-bonus dangled like a carrot on a stick. Lots of recent grads not being trained properly and the Lazy Culture is not prepping anyone for a "real" job.

Echo Global Logistics Response

7y

Thank you for your post. As a company, Echo strives to foster a culture of accountability and to live out all of our core values, including to #WorkHard&Hustle. We are always open to our employees’ feedback and ideas for improvement. To contact our HR team directly, please reach out to hr@echo.com so we can learn more.

5.0

Apr 24, 2018

Client Solutions Representative

Client solutions executive

Recommend

CEO approval

Business Outlook

Pros

I have been with Echo Global Logistics for a little under 2 years. Echo is a great place to establish a successful career in the logistics industry if you have the drive to put in the work every day. They provide you with all tools and training needed so that you have the knowledge and skill sets required to become successful. Echo's proprietary technology is second to none and provides a competitive advantage that allows you to establish long term clientele that benefit heavily from Echo's services. The Dallas branch has a great culture and I have established life long friendships with my co-workers. Coming from another freight brokerage, I can say that Echo's commission structure is truly uncapped and allows you to receive the fruits of your labor which is essential in succeeding in this industry . If you are willing to put in the work, you will be rewarded at Echo. Easy onboarding process and no drug test required. Echo is a publicly traded, 1.8 billion dollar company that is respected and thought of highly throughout the Supply Chain/Logistics industry.

Cons

In order to make money at Echo you must be willing to put in the work. You will not find success if you expect the clients to come to you. Reps that are willing to put in the work every day are able to establish a consistent book of business and can make 6 figures by year 2 (no joke). With that being said, the job can become frustrating if you do not have a serious drive to be successful. The job is not for everyone, but if you have the drive to succeed this is the best platform to benefit from the work you put in.

Echo Global Logistics Response

8y

Love the passion you have for Echo and what you do each day! Appreciate your review!

Viewing 61 - 63 of 1,545 Reviews

Jobs at Echo Global Logistics

Client Sales Representative

Logistics Account Coordinator

MT Operations Manager

Client Sales Representative - Overland Park, KS