Is Echo Global Logistics a good company to work for?

Echo Global Logistics has an overall rating of 3.7 out of 5, based on over 1,642 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 73% of employees would recommend working at Echo Global Logistics to a friend and 53% have a positive outlook for the business. The best reviews about Echo Global Logistics have been left by employees working as Client Sales , National Sales Representative and Logistics Coordinator .

Does Echo Global Logistics pay their employees well?

According to anonymously submitted Glassdoor reviews, Echo Global Logistics employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Echo Global Logistics. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Echo Global Logistics?

73% of Echo Global Logistics employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Echo Global Logistics 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Echo Global Logistics?

Client Sales Representative (193) , Account Executive (129) , Carrier Sales Representative (129) , Sales Representative (52) , National Account Manager (39) , Inside Sales Representative (32) , Senior Account Executive (29) , Logistics Coordinator (26) , Client Service Representative (23) , Sales (22) , Account Manager (19) , Client Solutions Executive (18) , Sales Associate (18) , Software Engineer (18) , Client Sales Executive (17)

What are the pros of working at Echo Global Logistics according to real employee reviews?

"CTO (Michael Reed at the time) and IT leads at the time were great people and easy to work under." ((in 127 reviews)); "Fun work environment paid well for entry level job out of college" ((in 58 reviews)); "Great training and room to grow your career." ((in 48 reviews)); "Great company culture and work environment!" ((in 41 reviews)); "Benefits are great and competitive" ((in 41 reviews))

What are the cons of working at Echo Global Logistics according to real employee reviews?

"Pay is low for logistics HR is very rude!!" ((in 86 reviews)); "Long hours and hard to enter market as a broker" ((in 50 reviews)); "low pay and commission seems to be a pipe dream." ((in 43 reviews)); "Base salary is low, but they claim you're "salaried up to 40 hours" and then you will be paid OT." ((in 25 reviews)); "Sales side is difficult, long hours for carrier reps, not much guidance or help because it's competitive." ((in 18 reviews))

What are employees saying about Echo Global Logistics layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Echo Global Logistics layoffs and their outlook for job security at Echo Global Logistics in 2026.

What are the top reviewed Echo Global Logistics locations?

Chicago , Dallas , Troy , Atlanta , Scottsdale , Nashville , Skokie , Long Beach , Sacramento , Denver , Detroit , Overland Park , Phoenix , Kansas City , Port Sanilac , Boston , North Chicago , Park Forest , Kansas City , New York , Austin , Houston , Yorba Linda , Park City , Naperville , Schaumburg , Wheaton , Illiopolis , Fraser , Lake Dallas

Echo Global Logistics reviews

3.7

73% would recommend to a friend

(1,547 total reviews)

Doug Waggoner

80% approve of CEO

53% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Culture & values

3.7

Work/Life balance

3.6

Senior management

3.4

Career opportunities

3.2

Compensation and benefits

Echo Global Logistics has an employee rating of 3.7 out of 5 stars, based on 1,547 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Echo Global Logistics employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Feb 20, 2017

Potential is there

Carrier sales representative

Recommend

CEO approval

Business Outlook

Pros

Great people to work with, can build lifelong friendships. Many tools and resources are provided to be successful.

Cons

Saturated company in a saturated industry. If you are a carrier sales rep you are competing against 500+ other people within your company, aside from the numerous other brokerages through the U.S. you're competing with. Takes a lot of hard work and even more luck. Integration with Command Transportation has also shown clear differences in company culture

Echo Global Logistics Response

9y

Thank you for taking the time to provide us with your thoughts and advice on Echo! Logistics can be a tough industry and we know the frustrations that come with it, but we continue to empower our employees and give them all the tools to be as successful as possible. Throughout 2017, we will continue to work on creating synergy through Echo and Command in order to have one unified vision and company culture.

1.0

Feb 9, 2017

Awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I am positive things are different at the corporate location. Employees seem properly trained there, and often post pics on social websites of the fun things they do there.

Cons

I'm not at corporate. I'm at a satellite site that corporate has never visited. I've been here for years, and had no clue who my HR rep is. After reaching out to corporate for 2 weeks straight, I received a phone call from our HR partner. Despite being told of things that could potentially leave my manager with a misdemeanor, HR still has not made an appearance to our location. We have witnessed top performing sales reps get fired or walk away from our location. HR'S reaponse is that they work for the manager.

Echo Global Logistics Response

9y

We appreciate you taking the time to write a review, and want you to know our HR team is here to support all employees across all levels and branches. We realize there are differences between Corporate and Branch locations which is why we work to foster an environment where everyone can be heard and feel connected. We encourage you to reach out to HR to get in contact with your business partner to discuss further.

1.0

Aug 16, 2016

Broker

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No one micromanage. That's it.

Cons

Management lies to you during the interview. Dont believe it when they say they are committed to the long haul. They doubled our sales goals overnight. 80% of seasoned brokers who make alot of money have quit. The new employees struggle and rarely make quota now that corporate raised it. The new culture uses new reps to source leads and then fires them. The environment is noisy and roudy and unprofessional. New people seem scared when they see how hard it is. When it comes to the Command merger, they'll rip accounts you've been working on right out from underneath you. The young ones talk about smoking pot all the time and watch movies on their computer. Management doesn't care. Churn is probably 70%. If you need a placeholder this is great but not long term. If you get on, keep looking.

Echo Global Logistics Response

9y

I’m sorry to hear you didn’t feel informed during your interview process about what this job entails. We work hard to be able to provide transparency during everyone’s interview, as we know this job is tough and can be a grind. With a major acquisition there are always growing pains however with any changes to accounts, we have informed any sales rep involved and found the best possible solution for our employees as well as the company. During the interview process candidates get a glimpse of day to day in the sales role, and while you’re right, this can be a noisy environment; we expect and maintain professionalism for all our employees.

Viewing 103 - 105 of 1,547 Reviews

Jobs at Echo Global Logistics

Customer Success Account Coordinator

Client Sales Representative

Logistics Account Coordinator

Customer Success Account Coordinator