Edelman reviews

3.4

62% would recommend to a friend

(3,511 total reviews)
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Richard W. Edelman

59% approve of CEO

43% positive business outlook

Edelman has an employee rating of 3.4 out of 5 stars, based on 3,511 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edelman employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Jun 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Edelman is a place that is full of very smart people who, in my mind, are thought leaders in the PR industry. The training and education they give to employees is truly valuable and overall the clientele is very interesting. Beyond thought leadership and great clients, they have beautiful offices around the U.S. that are aesthetically pleasing to walk into every day.

Cons

Upper management shows extreme favoritism to those who fit a particular mold. They will promote them relentlessly and noticeably allow them to micromanage the rest of the team (regardless of their title). If you are not one of their favorites, upper management will always find a reason why you shouldn’t be promoted and not give you a constructive reason why you cannot move to the next level. Aside from there not being an opportunity for career growth here, the pay is terrible. I am making 10 to 15 thousand less than my counter parts in other firms, and do not have any benefits like compensated travel (parking, bus, train) or a reduced rate on a gym. Aside from all this the people truly make this place miserable. They are passive aggressive, arrogant and will do anything they can to take credit for good work they did not do. I would not recommend working here.

1.0
Jan 22, 2025
Recommend
CEO approval
Business Outlook

Pros

The people, but most of the great ones are gone. A few are still clinging on while looking for greener pastures.

Cons

Where do I begin? -Complete lack of communication from leadership on major personnel changes, even to SVP+. -Constant shift in strategy. Edelman loves to roll out shiny new distractions (Content Lab, Gen Z Lab, Over 50s, Ruth, etc.), all rolled out to great fanfare but then disappear under mysterious circumstances. It feels desperate. -Their "Trust" brand is eroding, because they do not practice what they preach. How many times has Richard spoken to the need for "transparency" in business to CEOs, yet he continues to keep many senior leaders in the dark on major business decisions. -They're in bed with some of the most evil people and corps in the world: The Saudi government, Nikkie Haley, Shell. But you should trust them, because they're all about trust, ha! -The pay is horrendous for the work you do. One of the lowest paying agencies in the business, if not the lowest. -Long-term and continued employment for toxic leaders because they're still bringing in the money.

3.0
Dec 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Edelman undoubtedly has some of the most vast and widely available resources in the industry. Having everything under one house can be a huge added benefit for your team and clients.

Cons

Up until COVID, Edelman was a place I would recommend to anyone. They valued their employees, offered incredible benefits, listened to people's wishes and complaints, and offered a wide runway to grow your career with a ton of support. Since then, the values and morals of the company have drastically declined year over year. Their completely antiquated review process makes it so that you have to fight tooth and nail for an entire year to get your name thrown in the ring for a promotion. The decision is ultimately up to leadership so far above the candidate, they don't even know them by name. If you're lucky enough to get a promotion, expect to be disappointed. Salaries and bonuses are FAR below the average for NY across all levels. I have a colleague who was at Edelman for 8 years, when she put in her two weeks, they didn't even both with an exit interview to gather feedback from her tenured time there. Leadership has lost it's voice and any direction.

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