Edward Jones reviews

3.4

54% would recommend to a friend

(5,326 total reviews)
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Penny Pennington

58% approve of CEO

54% positive business outlook

Edward Jones has an employee rating of 3.4 out of 5 stars, based on 5,326 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Insurance Vacation Telephone Copier Computer

Cons

If you work for this company as a BOA ~ have a second income to help out, otherwise you may be in dire straights financially. Also, do not work in an office that has FA turnover b/c each time they turnover, you are basically back to square one and have no chance to move to a Senior BOA until your FA does. This has happened to many BOAs and some several times. They end up working years while BOAs with less time but in a higher level (AUC) move up quicker than you do, even though the jobs are about the same. It depends on the office. It's not equitable at all. This hurts your bottom=line, resume, and bonuses (though you get a $25 bonus if you do challenges each month - pathetic!)

5.0
Nov 23, 2021

The Best, At A Price

Recommend
CEO approval
Business Outlook

Pros

Leadership/Firm Culture. P&L/Business Management. Client-First. Family-First. Fiduciary Focus. High-Earning Potential. Support + Training. Brand Recognition. I grew up in an EJ FA household and am related to a General Partner. I first hand saw the power of a strong local and regional leadership team actually handing down the firm culture. Other firms admire that and value you, abnormally, for receiving training at EJ. You work hard -you'll have plenty of financial & business freedom to do as you please. You take care of clients -you won't be bothered much and will be applauded. The focus of the firm has shifted drastically towards creating designation loaded advisors with real client experience and a holistic set of services. The firm is also focused on staying ahead of the regulatory movements and placing value on fiduciary mindsets, behavior, and accountability. The firm does not limit your income. You are an associate/partner at a private firm -that comes at a cost which you'll see when comparing your P&L to your actual income. If you see it through and climb the leadership ladder, you'll reap the financial reward. If you build a great practice and relax, you'll reap the time reward. The firm does a good job of trying to fairly balance partner-interest with individual FA comp. models. Technology is old but great, and is being modernized.

Cons

Compensation Model Limits. High-Costs. Profit-Focused. Conservative-Tradition Based. Slow to Adapt. Brand Recognition. The firm may eventually change -as of this review, you earn long-term compensation via Asset Management Fees + Commissions. You can receive pay-back through trips, partnership offerings, bonuses, or NewAsset Comp depending on your season of advisory. Go somewhere else if you want Hourly/Annual $ Fee models. Also, focus is only on hiring experienced FAs -partially because other firms prioritized headhunts EJ FAs with at least 3 years of experience. Starting off, the other FAs are essentially subsidizing your business. Even if you get a less-than desirable book of business to start, they're forking over money to make sure you can put food on your table while you build your business. You'll get a paycheck, but you'll miss out on 90-60% of the revenue you generate because of it. It's fair. Don't want that "cost"? Go independent or somewhere else. Once you're "profitable", your business will change. Bonuses, trips, higher income, etc. Edward Jones is adapting slowly but surely to newer technology and a more "open" model of giving advisors independence INSIDE the partnership. Want a community office? The firm is still focused on single-FA offices. Want to easily relocate your clients and business? The firm subsidizes a lot of those office costs and you'll like lose part of your book or need to leave the firm depending on your relocation distance and what you want. Nothing changes fast here -when it does, it's meaningful and valuable change. Brand recognition. While the firm emphasizes client-advisor relationships, the brand recognition is strong. Plenty of clients are brand loyal -the advisor is just the icing on top. That's not universal but is a common theme. If you eventually go independent, expect the worst for moving clients out -especially if they were inherited or transferred between FAs.

3.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Lots of resources and help from home office. Two-person office setup with an emphasis on defined roles and teamwork. Flexibility.

Cons

The majority of the work falls onto the admin. The advisor is trained to turn over all administrative work to the BOA. Which would be fine if the pay reflected the amount of responsibility we have. Unfortunately, it doesn't and the vacation time is not great. So unless you have an FA who watches out for you, you can get taken advantage of. There's also no real advancement unless you are interested in getting your licenses and becoming an FA.

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