Executive management inexperience in card industry beginning to show
Pros
Card processing business is already at scale in North America and Europe Substantial committment and capital available from parent company, U.S. Bank, N.A. Well respected by various departments within Visa, MasterCard, and American Express and their involved issuers Aggressively expanding in Europe and in South America
Cons
Executive management has little to no payment card experience, very little history or progress/promotion through U.S. Bank/Elavon Continued reliance on monthly fees to meet stated revenue goals and objectives Allowed DeWolff Broberg & Associates to destroy the operational excellence and world class North American operational facility, abandoned core principles and values which made the company successful year over year Engaged in high risk and extremely problematic business line leasing equipment through LADCO Leasing, created unacceptable reputational risks and financial losses which continue to plague the overall company Slow to react to emerging market conditions which allowed small business, low card volume merchants to be fully captured by various start up competitors and existing competitors Extreme disconnect between the company's executive management teams and the various sales channels, product channels, and operational organizations
