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21c Museum Hotels

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21c Museum Hotels reviews

Two Different Worlds - Bellman 21c Museum Hotels Employee Review

3.0
Jan 4, 2017
Bellman
Recommend
CEO approval
Business Outlook

Pros

Because the hotel is edgy and in Louisville, KY, it naturally attracts some fun and outside-the-box characters to work with. Generally, you're left to handle your own responsibilities, except for the occasions when the micromanaging COO comes around.

Cons

There are definitely two classes of employees at 21c, which are the owner class and the underling class. So many entitled phonies around there, it's unbelievable. Also, the owner treats the place like his own palace, and the hotel staff as his own servants, whom he doesn't feel obligated to tip under almost any circumstances.

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21c Museum Hotels Response
9y
Thank you for this feedback. We appreciate the time you spent with us.

Explore other reviews about 21c Museum Hotels

5.0
May 31, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice environment and great people to work with!

Cons

Employee perks could be better.

5.0
Mar 25, 2026
Valet attendant
Recommend
CEO approval
Business Outlook

Pros

Front end management is great, I love my coworkers, and the job itself is pretty fun

Cons

Valet is general is just an unfortunate career to have during the winter because of slow business and you have to walk outside in the snow

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