Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 10 reviews)); "Great people to work for" ((in 9 reviews)); "Health benefits" ((in 6 reviews)); "Great staff" ((in 5 reviews)); "Nice work environment beautiful art works" ((in 4 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Pay is low and they seem to only hire employees that give them a government kick back." ((in 11 reviews)); "Bad management with little regard for others" ((in 11 reviews)); "Managers are around to micromanage and point out mistakes but are never to be found when you need actual help." ((in 3 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels

21c Museum Hotels reviews

New company, many kinks. - Anonymous employee 21c Museum Hotels Employee Review

3.0

Jan 30, 2017

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay decent wages, positive/can-do attitude of majority staff, fun employee parties, nice perks like birthday stays

Cons

Constant changing management, many times cutting corners, little to no training program

21c Museum Hotels Response

This is great feedback. We are always looking for ways to improve, and your comment regarding the training program is really helpful. Many thanks!

Explore other reviews about 21c Museum Hotels

5.0

May 31, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice environment and great people to work with!

Cons

Employee perks could be better.

5.0

Mar 25, 2026

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

Front end management is great, I love my coworkers, and the job itself is pretty fun

Cons

Valet is general is just an unfortunate career to have during the winter because of slow business and you have to walk outside in the snow

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Jobs at 21c Museum Hotels

Overnight Front Desk Agent

Front Desk Supervisor

Assistant Food & Beverage Director

Louisville, KY

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New company, many kinks. - Anonymous employee 21c Museum Hotels Employee Review

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