Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 9 reviews)); "Great people to work for" ((in 8 reviews)); "Most of the staff is friendly." ((in 6 reviews)); "Nice work environment beautiful art works" ((in 5 reviews)); "Health benefits" ((in 5 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Bad management with little regard for others" ((in 11 reviews)); "Pay is low and they seem to only hire employees that give them a government kick back." ((in 10 reviews)); "Management sucks!! Seek additional training.." ((in 4 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels reviews

Chaotic Fun - Anonymous employee 21c Museum Hotels Employee Review

2.0

Feb 1, 2018

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Trendy new art with a staff to match! It's a lively work atmosphere and a very neat company culture. Everyday there is a new problem but the fun part is working with the team to come to unique solutions. The benefits/perks are a great added bonus!

Cons

Artists beware! This is just a hotel with artwork on display. The "museum" title is just to get more customers to come in. Don't expect this to be a stepping stone to get into the arts or an opportunity to connect directly with the community. There is little room for creative expression and new ideas. They just want people to spend money. Managers are around to micromanage and point out mistakes but are never to be found when you need actual help.

21c Museum Hotels Response

Hi there! Every day brings new challenges but working through them with a team you genuinely enjoy is the best! The 21c Museum Team includes 18 full time staff; we are a multi venue museum, spread out across 8 locations. Each with a full time Museum Manager whose role encompasses everything from collection care to programming and community engagement. We encourage you to reach out to someone on property regarding your feedback. Your Museum Manager would be happy to talk to you about what she does and how the museum team works. We want to be sure your questions are answered!

Explore other reviews about 21c Museum Hotels

5.0

May 31, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice environment and great people to work with!

Cons

Employee perks could be better.

5.0

Mar 25, 2026

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

Front end management is great, I love my coworkers, and the job itself is pretty fun

Cons

Valet is general is just an unfortunate career to have during the winter because of slow business and you have to walk outside in the snow

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Jobs at 21c Museum Hotels

Housekeeping - Room Attendant

Overnight Front Desk Agent

Kitchen Steward (Dishwasher) at Counting House

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