Does 21c Museum Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, 21c Museum Hotels employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at 21c Museum Hotels. This rating has been stable over the past 12 months.

How satisfied are employees working at 21c Museum Hotels?

59% of 21c Museum Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 21c Museum Hotels 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at 21c Museum Hotels?

Front Desk Agent (13) , Server (7) , Event Manager (5) , Sales Manager (5) , Valet Attendant (5) , Engineer (4) , Housekeeping (4) , Restaurant Manager (4) , Banquet Server (3) , Bartender (3) , Front Desk (3) , Line Cook (3) , Sales (3) , Bellman (2) , Food Runner (2)

What are the pros of working at 21c Museum Hotels according to real employee reviews?

"Front end management is great, I love my coworkers, and the job itself is pretty fun" ((in 9 reviews)); "Great people to work for" ((in 8 reviews)); "Most of the staff is friendly." ((in 6 reviews)); "Nice work environment beautiful art works" ((in 5 reviews)); "Health benefits" ((in 5 reviews))

What are the cons of working at 21c Museum Hotels according to real employee reviews?

"Bad management with little regard for others" ((in 11 reviews)); "Pay is low and they seem to only hire employees that give them a government kick back." ((in 10 reviews)); "Management sucks!! Seek additional training.." ((in 4 reviews)); "Long hours, no down time, rushed meals, temperamental novice managers" ((in 3 reviews))

What are the top reviewed 21c Museum Hotels locations?

Louisville , Durham , Lexington-Fayette , Cincinnati , Oklahoma City , Nashville , Bentonville , Kansas City , Chicago , Lexington , Saint Louis , Evans

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21c Museum Hotels

21c Museum Hotels reviews

"Fun and unique workplace, good people." - Front Desk 21c Museum Hotels Employee Review

4.0

Nov 5, 2015

Front desk

Recommend

CEO approval

Business Outlook

Pros

21c has a very positive work environment, and going to work never felt like a chore here. Fun people and never a dull day.

Cons

High turnover in management positions, so there were frequent process changes and new management styles to get acquainted with.

21c Museum Hotels Response

Thank you so much! We're glad to hear that while there are sometimes different styles to get used to, that you still always felt excited to come to work. Also, best advice we could hear! Our culture and teammates are what it's all about. We couldn't do any of this without saying YES to each other! https://youtu.be/pW0ofz7Lrgk

Explore other reviews about 21c Museum Hotels

5.0

May 31, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice environment and great people to work with!

Cons

Employee perks could be better.

5.0

Mar 25, 2026

Valet attendant

Recommend

CEO approval

Business Outlook

Pros

Front end management is great, I love my coworkers, and the job itself is pretty fun

Cons

Valet is general is just an unfortunate career to have during the winter because of slow business and you have to walk outside in the snow

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Jobs at 21c Museum Hotels

Overnight Front Desk Agent

Front Desk Supervisor

Bell / Valet Attendant - 1st / 2nd Shift

Louisville, KY

View job

Assistant Food & Beverage Director

Louisville, KY

View job

21c Museum Hotels reviews FAQs

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21c Museum Hotels

"Fun and unique workplace, good people." - Front Desk 21c Museum Hotels Employee Review

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