Great company - Customer Service Representative AXS Employee Review

5.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company, great office and environment, awesome benefits

Cons

Can be stressful and demanding

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AXS Response
2y
Thank you for taking the time to leave your feedback. We're pleased to hear that you found our company to be great overall, with a positive office environment and excellent benefits. We understand your concerns about the potential stress and demands of the job. Maintaining a healthy work-life balance is important to us, and we're continuously working to create a supportive environment for our employees. Regarding your advice to management about being more understanding of sicknesses and illnesses, we agree that it's essential to prioritize the well-being of our team members. We are committed to fostering a culture of empathy and support, and we will take your suggestion into consideration as we continue to improve our policies and practices. Thank you again for your feedback. We value your input and are grateful for the opportunity to learn and grow as an organization.

Explore other reviews about AXS

5.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

flexible schedule and great perks

Cons

There are no cons at all.

avatar
AXS Response
5mo
Thank you for sharing your experience and for being part of the AXS team. We’re glad to hear that the flexibility, benefits, and overall employee experience have been positive for you. Creating an environment where employees feel supported, valued, and able to balance their work with life outside the office is something we continue to prioritize as we grow. Feedback like yours helps reinforce what’s working well and motivates us to keep investing in programs, perks, and opportunities that support our teams. We appreciate everything you contribute and are glad to have you with us at AXS.
2.0
Apr 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Ability to say you work in entertainment - Fairly relaxed hours - Easy work - Perks such as free festival tickets - Recruiters are stellar

Cons

- Strict 4-5 days a week in-office in a half-finished office in DTLA - Company is privately held, so there's next to no accountability for good financial / sales performance. As such, their sales team is shockingly bad and they lean more on their association with AEG than anything with their product - Tech / brand feels outdated, talent is extremely poor, industry best practices are nonexistent - This is largely because the pay is insanely low, even for LA - Poor management who has stayed in their job too long and refuses to manage, thus allowing disorder within teams - Cliquish culture, again largely because people aren't focused on doing their jobs

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