Does AXS pay their employees well?

According to anonymously submitted Glassdoor reviews, AXS employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at AXS. This rating has decreased by 17% over the last 12 months.

How satisfied are employees working at AXS?

41% of AXS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated AXS 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at AXS?

Software Engineer (7) , Manager (6) , Customer Service Representative (3) , Senior Software Engineer (3) , Analytics Engineer (2) , Helpdesk Specialist (2) , Hourly Associate (2) , Product Manager (2)

What are the pros of working at AXS according to real employee reviews?

"Fun and fast paced with a strong focus on great culture!" ((in 11 reviews)); "Great people that want to make a difference." ((in 9 reviews)); "The benefits are good." ((in 7 reviews)); "Great company culture, people are welcoming and company is constantly innovating." ((in 5 reviews)); "good colleagues to work with and good communications" ((in 4 reviews))

What are the cons of working at AXS according to real employee reviews?

"Horrible leadership, direction and any aspect of building team moral" ((in 8 reviews)); "Average pay and benefits; re org; to 5" ((in 6 reviews)); "Management less said the better." ((in 5 reviews)); "Lack of work life balance." ((in 4 reviews)); "The level of care highly depends on your direct manager." ((in 3 reviews))

What are employees saying about AXS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about AXS layoffs and their outlook for job security at AXS in 2026.

What are the top reviewed AXS locations?

Los Angeles , Dallas , Denver , Tempe , Frisco , Irving , Lo Roy Acres

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AXS reviews

Laid back office - Customer Service Representative AXS Employee Review

4.0

Mar 6, 2024

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The company values diversity and inclusion. Office environment is very laid back.

Cons

Customer/Fans expectations as it pertains to what we are allowed to do when it comes to offering refunds.

AXS Response

11mo

Thank you for your feedback and for being a valued member of the AXS team. We're glad to hear you appreciate the inclusive culture and laid-back office environment—we strive to create a space where everyone feels welcome. We also appreciate your input regarding system upgrades and the challenges around refund policies. Your perspective helps us continue improving both the employee and fan experience. — The AXS Team

Explore other reviews about AXS

5.0

Dec 19, 2025

Content writer

Recommend

CEO approval

Business Outlook

Pros

flexible schedule and great perks

Cons

There are no cons at all.

AXS Response

5mo

Thank you for sharing your experience and for being part of the AXS team. We’re glad to hear that the flexibility, benefits, and overall employee experience have been positive for you. Creating an environment where employees feel supported, valued, and able to balance their work with life outside the office is something we continue to prioritize as we grow. Feedback like yours helps reinforce what’s working well and motivates us to keep investing in programs, perks, and opportunities that support our teams. We appreciate everything you contribute and are glad to have you with us at AXS.

2.0

Apr 10, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Ability to say you work in entertainment - Fairly relaxed hours - Easy work - Perks such as free festival tickets - Recruiters are stellar

Cons

- Strict 4-5 days a week in-office in a half-finished office in DTLA - Company is privately held, so there's next to no accountability for good financial / sales performance. As such, their sales team is shockingly bad and they lean more on their association with AEG than anything with their product - Tech / brand feels outdated, talent is extremely poor, industry best practices are nonexistent - This is largely because the pay is insanely low, even for LA - Poor management who has stayed in their job too long and refuses to manage, thus allowing disorder within teams - Cliquish culture, again largely because people aren't focused on doing their jobs

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Jobs at AXS

Client Services Specialist II - Theaters and Residencies

Client Services Specialist II - Theaters and Residencies

Client Services Supervisor - Theaters and Residencies

Client Services Supervisor - Theaters and Residencies

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