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Arup Laboratories

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Was a false set up - Client Service Representative Arup Laboratories Employee Review

3.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

I'm struggling to find some pros. I was very excited to work there at first because it felt like it was a lot of possible growth and opportunity and the potential for pay.

Cons

I am surprised at how much money and time they spend training people just to treat them like they're a dime a dozen and they could be replaced at any time. I was shocked at the particular comment to me someone who would work their entire lives and Prides themselves on the quality of work I give out regardless of the job that I'm doing. What a slap in the face to be told that if I want to be a mother then I had no business here. At a time where I had a family emergency with my ten-month-old son. I have done everything they asked me to a T. I think when you're looking at this job you should definitely let the turnover for this position speak for itself. When you're sitting in the training room and wondering why every few weeks there constantly hiring classrooms full of people. They let you believe it's cuz the company so big, but really it's because can't keep their little people

Explore other reviews about Arup Laboratories

5.0
Dec 14, 2025
Recommend
CEO approval
Business Outlook

Pros

LGBT+ (I started openly transitioning here❤︎ Everyone is very considerate and helpful.) Free medical appointments with onsite clinic. There were a lot of reviews complaining about drama but I have not experienced any in my work field after working here 1.5 years. There are bonuses after your preliminary period that are dependent on how busy we are. The culture at work is very laid back. There are opportunities for pay increases but not by much. That said, I don't plan on finding work elsewhere or working towards management positions. The atmosphere and convenience here are more than worth pursuing better pay-in my opinion!-elsewhere. But that may not be worth it for you.

Cons

Pay rate but as an entry level experience hire, this works well for me and is totally offset by the free Dr appointments. College Campus: the traffic around 7-8am and 3-5pm is hell. There are some fun events but sometimes that means parking is reserved and you have to plan around those days. Also some festivals shut down roads so good luck navigating that.

1.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

You can listen to music with headphones.

Cons

Terrible attendance policy. Easy to burn out if you AuDHD or any combination of Neurodivergent disabilities. If you are placed on leave and your FMLA runs out, they will take your position from you and tell you to try and get another position. When you're on leave, you can't view the internal job board unless you work with HR and a recruiter to unlock it. As the attendance policy has become more strict, 5 unapproved missed days in a rolling year as opposed to 10 when I first started, if you are placed on probation, they will use probation as a reason why you can't return to your last position or a previously held position. This used to be a great company, though with all of their changes and mandatory overtime in specimen processing, it's best to avoid specimen processing jobs unless it will help with credits for the University School programs. High chance of burning out from mandatory overtime.

5
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