Steer clear unless there has been a recent overhaul of Senior Leadership - Customer Care Manager Breezeline Employee Review

1.0
May 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Working remote has it perks (commute, environment, etc.)

Cons

Breezeline consistently puts profits over people. Multiple rounds of lay-offs in a timespan of a few years and yet the same individuals remain in positions at the top. Outsourcing offshore was their most recent poor decision, which will be detrimental to their customer experience (apparently ignoring customer feedback from existing BPO partnerships). The company is poorly run and rife with dysfunction (and your compensation will not make it worth it if you are thinking you can overcome that).

Explore other reviews about Breezeline

5.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work was fun, good coworkers and team leads

Cons

Representatives are on a points basis and can get in trouble for small things

1.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Pleasant people to work with

Cons

Most if not all laid off due to offshoring,

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