Service desk manager - Low ceiling; Compensation Well Under Standard - Service Desk Manager CompuCom Employee Review

2.0
Apr 2, 2016
Recommend
CEO approval
Business Outlook

Pros

They do provide good training and will pay for certifications. People are awesome. Good team culture.

Cons

Terrible when it comes to salary. Entry level is standard, but doesn't really move from there. Been there 13 years and only received 2 raises that weren't promotion related. Management doesn't care about salary increases, and will make you work hard. Whole the company makes money and new business, staff never see the rewards of this. High turnover due to low salary. WORK HERE ONLY AS A STEPPING STONE/EXPERIENCE.

Explore other reviews about CompuCom

5.0
Mar 18, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy once finding a rhythm - Decent pay for entry level position - Good hands-on experience to prepare for higher level positions

Cons

- Very repetitive - Can get boring after a few months - No guarantee for yearly raises

3.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Management is very nice, contract client was good

Cons

low pay, benefits expensive and not very good. PTO was low. Benefits included paid holidays but my contract was at a university and a lot of holidays did not count, including Juneteenth and Martin Luther King day. Also had to use PTO during winter break, which ate up most of my PTO every year.

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