Be aware of working here. - Customer Care D.R. Horton Employee Review

1.0
Aug 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice clean building and good location.

Cons

Unprofessional, uneducated, lack of respect and integrity, bully and incompetent staff. I do not recommend anyone working here in the customer care department (Warranty) Do your research before moving forward. The HR and corporate does not do anything to improve things in the workplace. Everyone quits and leaves. There’s a very high turn over rate. Dont be fooled. Very negative, hostile work environment. Stay away from the Managers Maria Magadaleno & Edwin Vasquez.

Explore other reviews about D.R. Horton

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid well. The more you care, the better the reputation you will create and the better the clients will be.

Cons

Depending on community you get it can be more of a grind and take some time to get it running the way it needs to be. The drive to a community may be far from your house.

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D.R. Horton Response
3w
Thank you for taking the time to share your experience. We are grateful for your contributions and wish you continued success!
5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing team environment. Pay and benefits are very strong as well. They take care of their employees.

Cons

Be expected to put in more than just the typical 9-5 work schedule.

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