Better Pay - Customer Service Representative (CSR) Evolent Employee Review

3.0
Jun 4, 2025
Recommend
CEO approval
Business Outlook

Pros

QA went out their way to ensure we were getting to proper feedback.

Cons

Pay needs to be BETTER!!!! Thats the reason I left and people going to continue to leave.

Explore other reviews about Evolent

5.0
Dec 10, 2025
Recommend
CEO approval
Business Outlook

Pros

remote work, flexible schedules, good company culture

Cons

low pay for RNs, benefits are only so-so

4.0
Jul 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, love the other docs and co-workers, very flexible schedule, great manager, clear expectations, easy platform, give you all software, medical guidelines are very reasonable

Cons

Heavy metric tracking, keystrokes tracked, connect to ethernet, Peer to Peer not scheduled which interrupts work flow, no room to move up in company for physicians

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