Question 1

Is Evolent a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at Evolent have rated their employer with 2.9 out of 5 stars in 20 Glassdoor reviews. This is a lower than average score with the overall rating of Evolent employees being 3.3 out of 5 stars. Search open Customer Service Representative CSR Jobs at Evolent now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at Evolent.

Question 2

Does Evolent pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at Evolent with 2.5 out of 5 stars based on 20 anonymously submitted employee reviews. This is 27.6% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at Evolent.

Question 3

How happy are Customer Service Representative CSR professionals working at Evolent?

Accepted Answer

21% of Customer Service Representative CSR employees at Evolent would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Customer Service Representative CSR professionals have also rated Evolent with a 3.8 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 3.8 rating for career opportunities.

Question 4

What are the top reviewed jobs at Evolent?

Accepted Answer

Analyst (59), Director (52), Customer Service Representative (46), Associate Director (45), Senior Analyst (35), Manager (29), Claims Adjudicator (26), Senior Software Engineer (25), Customer Service Representative (CSR) (19), Software Engineer (17), Configuration Analyst (13), Managing Director (13), Claims Adjuster (12), Business Analyst (10), Project Manager (10)

Question 5

What are the pros of working at Evolent according to real employee reviews?

Accepted Answer

"The benefits are great!" ((in 125 reviews)); "Corporate Evolent seemed to be a nice company to work for with a great culture." ((in 114 reviews)); "So many great people with such talent and passion for taking care of people (who are leaving as quickly as they can find other jobs)" ((in 98 reviews)); "Flexible work from home" ((in 69 reviews)); "Unlimited PTO which was nice." ((in 63 reviews))

Question 6

What are the cons of working at Evolent according to real employee reviews?

Accepted Answer

"Frequent layoffs are very scary" ((in 79 reviews)); "Poor management (or micromanagement)/communication." ((in 56 reviews)); "Poor leadership, no clear direction, if you’re not apart of the click you’re looked at as a problem." ((in 41 reviews)); "Staff are expected to work late nights and weekends, as the managers don't mind at all assigning a list of tasks on a Friday afternoon and demand them to be done by Monday." ((in 32 reviews)); "There is no knowledge improvement plans or training which boost employee to take many initiatives for growth." ((in 24 reviews))

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Job stability and benefits, but management could improve

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